Maricela Cruz-/-
EDUCATION
NORTH UNIVERSITY
México
Date of graduation: April 2022
Industrial engineer administrator
WORK EXPERIENCE
MONETIZE AD
México/Nuevo León
July 2022 - August 2022
Call/sales agent
customer calls
attention via chat
Remote meetings with clients and prospects.
Delivery coordination (Logistics)
Preparation of sales reports and graphs in excel and power point presentations.
Answering calls and customer orientation.
Order processing and inventory review.
SIC MARKING MÉXICO SA DE CV
México/Nuevo León
February 2022 - August 2022
Customer Service Represemtative
Sending quotations to customers and follow up, answering e-mails.
Remote meetings with clients and prospects.
Coordination of the work team by delegating tasks through the ASANA application.
Delivery coordination (Logistics)
Preparation of sales reports and graphs in excel and power point presentations.
Answering calls and customer orientation.
Sending invoices.
Order processing and inventory review.
SKILLS AND INTERESTS
Microsoft Office, Google suite.
Asana, notion, trello, slack.
Marketing digital, SEO basic acknowledgement.
Excellent time management with the help of tools such as ASANA, NOTION, etc.
Conversational English.
Excellent grammar and writing skills.
Wordpress
