Maricel Ramos

I worked as a customer service representative/ technical support for 6 years. I have been tasked to do the following; Handling calls via soft phone, emails, and live chats (Zendeks, OneCRM, SalesForce, Avaya). I handled different international accounts or company like Uber, Wageworks, Trip Advisor, Hostgator and Pearson.

I also took a Virtual Assistant Training and was certified for Social Media Management. I can do Administrative tasks like Internet Research, Facebook Ads, Facebook Custom Audience, Craigslist Posting, and have Excellent English Language Comprehension. 

Also, I can also do ​basic tasks like; Data Entry with the use of Google Docs and Spreadsheets, Manage Dropbox, Google Drive, and Google Calendar, Set Appointments with internal/external clients through E-mails. 

Additional skill is editing photos with the use of Adobe Photoshop, Adobe Lightroom.

Lastly, I took 3 years studying Information Technology, although I’m an undergraduate I have experience as Web advisor. I have basic knowledge on PHP, CPanel, Wordpress.

I am a Team player, Hardworking, Fast Learner, Exciting to work with, Passionate and Eager to learn new things. I can communicate well in the English Language to assure Good Service.

I can be very useful in your team since my main objective to my clients is to give Outstanding Results, Long Term relationships, Professionalism, and Leave them 100% Satisfied with my work.