Maricel Gaela

MARICEL A. GAELA Mobile:- Address: Al Rigga, Deira, Dubai UAE E-mail:- Administrative Assistant ~ Secretary ~ Receptionist Excellent organizational and administration skills, with experience in dealing with customers and high level workloads within strict deadlines, now seeking a challenging position as Administrative Assistant at a growth-oriented firm, which will allow me to both further utilize my skills and acquire new abilities. Areas of Expertise      More than 5 years of experience Administrative Secretary Reception Customer Service E-mail Management     Excellent Written and Communication Skills Excellent in MS Outlook, MS Word, MS Excel and MS Power Point Use of Variety of office equipment Working within strict deadlines       Drafting and Typing Correspondences Schedule Appointments and Maintain Calendars Record Maintenance Skills Preparing Reports Minute Taking Ability to multitask Educational Attainment RK EXPERIENCE / JOB DESCRIPTION Major in Computer Programming Laguna, Santiago Educational Foundation Inc., (Sta. Cruz, Laguna) (1996 – 1998) (Undergraduate) Professional Experience RK EXPERIENCE / JOB DESCRIPTION UNITED ARAB EMIRATES – DUBAI Position: Branch Manager SECRETARY UNITED ALSAQER HEAVY EQUIPMENT LLC P.O Box 29924, Ras Al Khor Dubai UAE Jan. 07, 2015 – Nov. 17, 2016 Duties and Responsibilities  Provide administrative, secretarial and clerical support.  Maintain a filing system for storing and retrieving of documents both electronically and manually.  Answer all incoming calls whenever it is needed  Prepare daily sales report, quarterly sales report and annual sales report.  Maintain a record / log for document retrievals, updates, distributions and removals.  Typing Faxes, Letters, E-mails, Memos and Filling.  Maintains BM diaries for appointment and meetings.  Follow up all issues and queries of the clients.  Preparing and Sending Quotation, LPO and Invoices.  Liaising with staff in other departments and with external contacts.  Recruiting, training and supervising junior staff and delegating work as required  Disseminates information by using telephone, mail services, and e-mail  Uses variety of equipment such as fax machines, photocopiers, scanners and telephone systems  Providing good customer care and assistance to visitors.  Handling day to day operations, assisting sales team members and making and receiving clients to and from     clients. Act as sales secretary may also be required to work as a salesman on certain days and sell products or items and hence responsibility to have a thorough knowledge about the products/goods/services A sales secretary is responsible for taking orders from the sales manager and maintaining files Maintain tender and documentations for both governments & private client Responsible for fixing up meetings, ensuring the fact that meetings with clients go smooth and assisting sales staff on their concern and request.       Responsible for updating cancellations received by the company every month and looking after the supply of stationary and other important supplies. To distribute incoming mail to relevant persons Sorting and distributing incoming post and organizing and sending outgoing post To maintain a directory of the telephone numbers and addresses of people Prepare daily report for each department (Sales, Spare Parts & Service) Prepare monthly & annual sales report for Sales Department. Position: ADMINISTRATIVE ASSISTANT / SECRETARY / RECEPTIONIST SWITCH PHOTOFUN LLC 1208 White Crown Building Sheik Zayed Road Dubai UAE March 10, 2013 – Nov. 10, 2014 Duties and Responsibilities  Provide administrative, secretarial, clerical and logistical support.  Manage payroll account system like WPS.  Maintain a filing system for storing and retrieving of documents both electronically and manually.  Answer all incoming calls in nice manner.  Maintain files and documentations.  Prepare monthly report, inventory report, sales report and petty cash report.  Maintain a record / log for document retrievals, updates, distributions and removals.  Typing Faxes, Letters, E-mails, Memos and Filling.  Maintains MD diaries for appointment and meetings.  Manage POS system for accounts and preparing checks.  Follow up all issues and queries of the clients.  Managing Visa and Medical of all the staff  Follow up all office billing and payment  Handling and managing Petty cash.  Preparing and Sending Quotation, LPO and Invoices.  Liaising with staff in other departments and with external contacts.  Recruiting, training and supervising junior staff and delegating work as required  Disseminates information by using telephone, mail services, and e-mail  Uses variety of equipment such as fax machines, photocopiers, scanners and telephone systems  Providing good customer care and assistance to visitors. Position: SECRETARY TO OPERATIONS DIRECTOR SPECIALIST SERVICES LLC Jebel Ali, Dubai UAE August 21, 2012 – February 21, 2013 Duties and Responsibilities  Coordinate all activities related to Document Control procedure, including technical documents.  Maintain a filing system for storing and retrieving of documents both electronically and manually.  Assist Operations Director to prepare weekly / monthly progress reports / electronic Action Tracking Registers.  Maintain job files and documentations.  Prepare minutes of meetings and follow up on action close out with Team Leads and Department Managers.  Maintain a record / log for document retrievals, updates, distributions and removals.  Typing Faxes, Letters, E-mails, Memos and Filling.  Plans and schedule meetings and appointment of the Operations Director.  Disseminates information by using telephone, mail services, and e-mail. Uses variety of equipment such as fax machines, photocopiers, scanners and telephone systems.  Ensure all template used within the department conform to the company standard. PHILIPPINES Position: TOLL TELLER Company: MANILA TOLL EXPRESSWAY SYSTEM PHILIPPINES Calamba, Laguna Dec 05, 2011 – May 04, 2012 Duties and Responsibilities  Ensure good services to the motorist.  Always smile and greet motorist.  Classify the vehicle type and tell the motorist the exact fare.  Give the exact change to the motorist and don’t forget to say Thank you.  Perform, Cash Declaration every end of the shift.  Give the correct class card to the motorist when assign to ENTRY. Position: SECRETARY / ENCODER / TELEPHONE OPERATOR December 2003 – Oct 2011 AMKOR TECHNOLOGY PHILLIPPINES INC Laguna Technopark Sta. Rosa, Laguna Duties and Responsibilities  Answers telephone in a nice manner.  Plans and schedule meetings and appointment of the Section Manager.  Maintain and organized department’s filing system both hard copy and soft copy.  Orders office supply.  Get the corresponding average of downtime and machine yield.  Input all information to Daily Report Chart of Downtime and Output.  Send all reports to Section Manager every morning.  Other tasks as assigned by the Section Manager.  Ensure that all Batches No. versus the actual LOT is tallied.  Check if there is correct batch no. on a combined lot.  Email the correct Batch No. to the customer  Prepare correct label on each batch.  Responsible in sending email in our superior to acknowledge what we have done.  Prepare daily and weekly report.  Greet the customer always in a nice way.  Answer all the inquiries of the customer.  Make them feel that you with them. Training Attended 2012 ExecuTrain (Email & Telephone Etiquette) Dubai, UAE 2011 Excel Asia Alabang (Call Center Training) Muntilupa, City 2009 TESDA Muntinlupa City Technical Institute (Basic Computer) Muntilupa, City Personal Information Birth Date: April 06, 1979 Hometown: Las Pinas, Philippines Language: Filipino, Engish Nationality: Filipino Age: 37 Religion: Christian Height: 5’2 Sex: Female