Maricel Cerezo

MARICEL A. CEREZO Social Media Manager PROFILE I'm confident in my ability to succeed in whatever I set my mind to. Because I enjoy what I do, I work happily and effectively. I'm a self-starter, adaptable, and good time manager that learns quickly and has strong analytical abilities. Also appreciates learning new skills and works independently or on a team. Work Experience CONTACT - / --Imus, Cavite Philippines EDUCATION BS Electronics Engineering Pamantasan ng Lungsod ng Maynila, April 2011 HIGHLIGHTS • • • • • • • • • • • • • Social Media Management Social Media Optimization Lead Generation Customer Service Technical Support Email Management Calendar Management Data Entry Research Incident Management Asana Trello Proficient in Google Suite Social Media Marketer trainee February 2022 Organization | DigitaljobsPH • Training on graphic design with Canva, content creation, brand kit management, team management, social media scheduling, creating and managing social media accounts such as tiktok, youtube, facebook, Instagram and twitter, video editing basics Social Media Manager Intern Company | Social Media Agency • Creation of content and graphic design • Facebook and Instagram scheduled posting • Facebook page and group community engagement November 2021 Social Media Manager Intern September 2021 – November 2021 Company | International travel tours company • Facebook and Instagram scheduled posting • Graphic design of content post • Social Media Engagement Tier 3 Application Support March 2021 – December 2021 Company | Canadian technology company • Support and monitor Optik Service Center TV systems to be up and running smoothly 24x7 Part time Market Researcher Sept 2020 – Nov 2020 Company | Marketing corporation • Conduct outbound market research interviews for various clients across a range of sectors and topics over the phone Customer Support Representative Feb 2020 – August 2020 Company | American business process outsourcing provider corporation • Attend to inbound and outbound telephone calls regarding customers inquiry in relation to products and services including Application Support Analyst Sep 2015 - Sep 2019 Company | Global professional services company • Support and monitor software by ensuring that their applications/systems are up and running 24x7 Associate Software Engineer Aug 2013 - Aug 2015 Company | Global professional services company • Batch job scheduling, automation, migration to non-production and production environment Facility Maintenance Section Head Company | Electric Corporation • Secondary shift Lead of operator/technicians • Oversee daily activities of operators/technicians Apr 2013 - Aug 2013 MARICEL A. CEREZO Social Media Manager CONTACT - / --Imus Cavite, Philippines Technical Service Engineer Sep 2012 – Aug 2013 Company | Electric Corporation • Create and updates patent documentation for Initial Public Offering – IPO assessment • Conduct auditing works and documentation to metal products contained in the warehouse Technical Support Representative Project based (Nov 2011 - Feb 2012) Company | business process outsourcing provider corporation • Take ownership of customer issues reported and see problems through to resolution through online • Provides basic/troubleshooting concerning client issues with Vtech products. Trainings/Seminars ACHIEVEMENTS • • Received Accenture Gantimpala Agila Awards on September 19, 2014 for being one of the best employees of the year Passed the Electronics Engineering Licensure Examination License num.:- • • • • • • • • • • • • • • Freelancer Starter Kit by Go Digital ASEAN - December 2021 Video Editing for beginners using Filmora by BDesigns – September 2021 Certificate of Completion in Use Canva to Grow your business by Udemy – July 2021 Certificate of Completion in How to Communicate Better by Udemy – May 2021 Facebook Ads: A Beginner's Guide for MSMEs – February 2021 Certificate of Attendance in Fundamentals of Graphic Design by DICT December 2020 Video Editing using Adobe Photoshop 2021 by Creative Nation Academy November 2020 Facebook Marketing strategies for SMEs during holiday season - November 2020 Facebook Management and Marketing webinar by Knights of online marketers- November 2020 Freelance Masterclass - November 2020 Website development Masterclass overview- November 2020 SEO in a nutshell by VA Bootcamp - November 2020 Basic Photoshop tutorial by Uniprintph- November 2020 Digital Marketing for Micro, small and medium enterprises by Bayan Academy - November 2020