MARICEL
SARMIENTO
Experience
Lead Generation Specialist / Appointment Setter / Virtual Assistant
Freelancer
Leading Our Lead Generation Team (Checking their generation each day, prepares a list for leads that aren’t a good fit, monitor their tracking sheet if updated, assigning them their respective FB community to find leads, creating some training needed to follow, etc.)
Social Media Management (FB & IG)
Setting up of Account for Enrolled Clients
Calendar Management
Scheduling/Re-scheduling of appointment
CRM Management (Monday & Google Spreadsheet and Docs)
Accept new members for the FB page group
Assisting Fb members who commented and said they are interested for the free training offered every day.
Lead Generation
Appointment Setter
Technical specialist
EDS Manufacturing, Inc.
July 2017 – February 2021
Handles Quality Control Circle (a company-wide activity to promote quality, lessen cost & expenses and avoid defects)
Prepare a monthly report for the theme completion of every department
Assist internal, external & international competition
Prepare annual budget for the overall activity of QCC
Prepare a monitoring board for the follow up, to make sure all the circles will submit their report on time
Prepare a monthly inventory for the equipment of QCC section
Technical Support Associate
Convergys
August 2016 – May 2017
Troubleshooting assistance to GoPro cameras
Inbound call assistance to customers on how to use the camera and explains different features
Assist sales calls (processing of orders or replacement)
Marketing Staff
National College of Science & Technology
September 2014 – August 2016
Internal Marketing Roles
Assist inquiries, prepares marketing budget, prepares marketing schedules (monthly), liquidation and reimbursement
Telemarketing
Out of Town Orientation
Education
City College of Tagaytay
Bachelor of Science in Business Administration major in Marketing Management
Professional Summary
I am part time a Virtual Assistant for 3 years.
I am a Technical Specialist for 3 years.
I am a Technical Associate for 8 months.
I am a Marketing Staff for almost 2 years.
Personal Details
Nickname: Mace
Birthdate: April 18, 1991
Birthplace: Oriental Mindoro
Age: 29 years old
Nationality: Filipino
Gender: Female
Skills
Good in Oral and written communication skills
Proficient in MS Word, Excel, and Power Point
Proficient in Google Spreadsheet and Docs
Knowledgeable in administering and clerical tasks
Good interpersonal and organizational skills
Ability to manage time and work
A responsible and goal oriented individual.
Always willing to learn for the business to succeed.
Keen to Details, open communicator and a committed individual.
Dasmariñas City Cavite Philippines
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Mace Cee Es
