Maricel A. Masip
GENERAL VIRTUAL ASSISTANT
Legazpi City, Albay, Philippines
SUMMARY
WORK EXPERIENCE
As a dedicated and
PROJECT COORDINATOR
compassionate Virtual Assistant, I
SUPERDRAFT AUSTRALIA - JAN - OCT 2022
Sourcing and requesting quotes from our partners associated
bring a wealth of experience and
a strong educational background
with Architectural projects in Australia
to every task. Having worked with
Assist engineers and architects with their needs in the project
diverse clients across various
Make sure that clients needs are met as the projects evolve
industries, I am well-equipped to
deliver exceptional administrative
support with efficiency,
professionalism, and care.
SKILLS
Administrative support
Communication management
Research and reporting
E-Commerce assistant
Tools and Tech Savvy
TOOLS & APPS
MS Office / Google
Workspace
E-COMMERCE VIRTUAL ASSISTANT
PRICEBREAKERS AUSTRALIA - NOV. 2019 - PRESENT
Perform product research, order and inventory tracking
Product listings updates
Prepare customer spreadsheets and keep online records
Address clients’ administrative queries
Maintain clients website
INBOUND SALES SUPPORT
ARK PROJECT, LLC - AUG. 2020 - SEPT. 2021
Responsible for handling both Inbound and Outbound call and
assisting customers with questions they may have about the
product, delivery status and the quality
Used verbal and interpersonal skills to provide excellent
purchasing experience
Canva, Trello, Asana, Slack,
Zoom
ASSISTANT SUPERVISOR
HubSpot, Go High Level,
Pipedrive, Salesforce
TELETECH - 2014 - 2019
Create and manage team schedule
EDUCATION
UNIVERSITY OF SANTO
TOMAS - LEGAZPI
Bachelor of Science in
Business Administration Major in Management
1998 - 2003
Introduce new hires with the on-going projects
Evaluate my team performance and provide feedback
Help to resolve employees issues and dispute
Encourages employees for career advancement
Directly send performance review to senior management
