Maricar Sumala

I am proficient in the English language as I've been working as a Web Care Agent (Team Leader) for more than a years now in a Retail Dropshipping. This is the site that we are working for reference, dealonly.nl, diivas.com and dealonly.shop.

We are processing customers returns/ refunds, General Questions, technical issues and callbacks in an E-commerce company. I have experienced in Zendesk which we are using to meet customers satisfaction and Google Docs.

I have worked as a marketing representative and administrative assistant earlier in my career.

I'm responsible, committed, dedicated, very keen in details and always at my best. I'm trainable and an easy learner. I follow instructions well and I certainly value time.