Maricar Reyes Villanueva

MARICAR REYES-VILLANUEVA Calamba City, Laguna | (- |-www.linkedin.com/in/maricar-reyes-villanueva PROFESSIONAL SUMMARY Detail-oriented administrative professional with 15+ years of experience in data entry and management, accounting support, and process optimization. Proven ability to collaborate with cross-functional teams to resolve critical challenges and ensure accuracy to drive operational efficiency. Adept at data management, time optimization, and adapting to evolving organizational needs. Committed to continuous improvement, precision, and contributing to team success. PROFESSIONAL EXPERIENCE HOA Finance Admin, Private Client | Calamba, Laguna, PH May 2024 - March 2025 Implemented monthly tracking and online payment options for HOA dues, improving payment timeliness by 40%. Designed and implemented an Excel-based system to track monthly payables and receivables for the HOA, improving the accuracy, visibility, and timeliness of financial records for board use reducing board prep time by 50% through standardized financial reports. Performed monthly audits by reconciling Excel logs with bank statements and receipts, ensuring financial integrity, identifying discrepancies early, and supporting confident decision-making by the HOA board. Accounting VA | Irvine, CA, USA April 2023 - August 2023 Efficiently resolved conflicts, maintained positive customer relationships, safeguarded financial integrity, and ensured timely and accurate payments as Dispute Management focal. Delivered a high level of customer service at all times, including responding tocustomer inquiries regarding ticket needs, complaints, and other issues. Prepared and distributed various reports daily. Provided professional and prompt correspondence regarding administrative requests. Accounting VA Lead, Citylight Commercial Services | Memphis , TN, USA June 2018 - February 2023 Implemented a new invoice processing system that reduced average processing time from 5 to 2 days (total TAT) by minimizing manual data entry errors and standardizing collection procedures with automated reminders. Minimized negative customer feedback related to billing by 80% and decreased inaccurate invoices by 60% by developing comprehensive invoice checking within the team. Increased tenant satisfaction with the billing process by redesigning billing communication, implementing a 24-hour response time for inquiries, and collaborating with Tech Supervisors to proactively address concerns. Senior Product Configuration Engineer , Rockwell Collins | Santo Tomas , Batangas, PH June 2016 - July 2018 Addressed the need for accurate task execution by collaborating with Engineering and crossfunctional teams to generate detailed BOMs, assembly drawings, and process documentation, ensuring seamless project implementation. Resolved inefficiencies in operations by documenting and updating processes, and implementing necessary changes in the manufacturing data set per enterprise change guidelines, leading to improved workflow and productivity. Improved BOM data integrity checks by reducing processing time from 8 to 2 hours, ensuring data accuracy, and maintaining Manufacturing BOM (MBOM) based on Part Attribute Information. Senior Process Data Engineer, Shell Business Operations - Manila | Makati , Metro Manila, PH November 2010 - July 2016 Ensured data accuracy and compliance by creating and maintaining master data, performing regular data cleansing and validation to align with global data standards and procedures. Supported GSAP and non-GSAP rolled-in countries by serving as the master data focal point, addressing inquiries, and ensuring the reliability of maintained data. Resolved data-related inconsistencies by identifying issues, reporting them to data providers, and ensuring timely resolution through proactive follow-ups. Improved data integrity for GSAP roll-in countries by conducting comprehensive data analysis, mapping, cleansing, correction, and documentation. Maintained transparency in project execution by monitoring and reporting work progress against schedules, keeping the Supervisor and stakeholders informed at agreed intervals. Enhanced master data processes through continuous improvement efforts by gathering feedback, identifying gaps, and implementing corrective actions to achieve key targets. Corp. Facilities Procurement Engr., Panasonic System Networks Phil. | Sta. Rosa, Laguna, PH July 2008 - October 2010 Improved supplier selection by conducting studies, analyses, and comparisons of local suppliers, creating a validated database of competitive options. Optimized procurement efficiency by researching local markets for regularly used items and maintaining up-to-date records of suppliers and prices. Ensured smooth warehouse operations by coordinating communication and documentation in compliance with established policies and procedures. Maintained document integrity and compliance by organizing and managing technical data and documents, adhering to document control and safety standards. Enhanced workplace safety by assisting the Board in complying with health and safety regulations, ensuring the well-being of learners, staff, and visitors. QA/QC Engineer , Sanwa Electric Philippines, Inc. | Dasmariñas City, Cavite, PH July 2006 - July 2008 Ensured compliance with quality standards by conducting inspections of parts and components based on specifications, drawings, and established criteria. Maintained product quality by verifying reports, performing quality checks, and promptly reporting nonconformance issues with proposed solutions for resolution. Guaranteed adherence to quality standards by overseeing incoming and outgoing inspections of products and materials, preventing defects and inconsistencies. Optimized operational efficiency by evaluating, implementing, and improving quality processes to enhance overall performance. Strengthened workplace safety and product reliability by driving and implementing safety and quality management systems and standards. AREAS OF EXPERTISE Soft Skills: Data Management, Data Cleansing and Enrichment, Process Documentation, Time Management, Adaptability, Organizational Skills, Cross-Functional Collaboration, Strong attention to detail Technical Skills: Microsoft Office (Excel, Powerpoint, Outlook), Google Workspace, SAP, Process Runner, Quickbooks, FieldEdge, Propertyware, Canva EDUCATION / COURSES Google Data Analytics, February 2025, Coursera Google Project Management, February 2025, Coursera Bachelor of Science in Electrical Engineering, March 2006 Technological University of the Philippines - Manila