Maricar Marcelo

As a Virtual Assistant, I bring valuable experience in providing administrative support and customer service in fast-paced, remote environments. I specialize in appointment setting, ensuring efficient scheduling, follow-ups, and calendar management for clients. My background also includes working as a Customer Service Representative for various e-commerce platforms, including food delivery services, online gambling support, and retail sales departments.

I am skilled in handling customer inquiries, resolving complaints, processing orders, and maintaining a high level of professionalism in every interaction. My ability to multitask, communicate effectively, and use CRM and communication tools makes me a reliable and organized remote team member. With a strong focus on customer satisfaction and time management, I aim to support businesses in streamlining their daily operations.