MARICAR
LABAY
I help busy entrepreneurs who
WORKING EXPERIENCE
are juggling tasks on a daily
basis. data entry to your CRM,
email automation, integrations,
tracking
social
and
media
accounts,
posting
managing
platforms
scheduling
optimized
all
and
and
content
across platforms that resonate
with your audience, sending out
emails,
email
and
analyzing
campaign
and
your
social
Social Media Manager
Upwork & Fiverr l Part-time or Project Based since
April 2022
Social Media Management
Content Creation and Curation
Basic Photo & Video Editing Using Canva
Caption/content copy & Hashtag Research
Brand Recognition & Awareness
Engagement
media accounts performance.
Customer service support, and
technical support.
Email/Marketing Automation
Upwork & Fiverr l Part-time or Project Based since
April 2022
CONTACT-
Set up your email campaign ( Content not Included )
Build your email sequence/email autoresponder
Build your landing page (Website or via Email Platform)
-
Integrate your current form/landing page to the email
Mandaluyong City, Philippines
autoresponder
Troubleshooting
EXPERTISE
A&J Homebuyers
Time Management
Oct. 2021 - March 2022
Communication
Problem Solving
Creativity
Leadership
Analytical
Real Estate VA
Cold Calling
SMS Broadcasting
FB post management
CRM Management
OTHER EXPERIENCE
REFERENCE
Sheena Santos
IBEX Global Phils.
May 2018 - Feb. 2023
Marketing Automation Specialist
Customer Service l Walmart (Voice)
Founder of Homebased Mom Diaries
FB Group and YouTube Creator
Order tracking.
Placing an order.
Convincing them to retain their membership.
Customer Service l AT&T (Tier 3 Voice)
Taking in calls from customer who has issues with their
cellphone, tv, and internet service and troubleshoot it.
Clarifying their confusion with their bill by conducting
an investigation of their transaction history.
Offering them additional service/product like new
cellphone and upgrading their tv/internet plan.
The Results Companies
Sept. 2016 - May 2018
Customer Service l Access Wireless (Voice)
Taking in calls for customer who have issues with their
cellphone service and troubleshoot it.
Calling them to validate their information for their free
prepaid plan service provided by the government.
SKILLS TRAINING
Email Marketing Automation
Sheena's School (Homebased Mom Diaries)
by Sheena Santos
Social Media Management
ProVA
Principles of Marketing
The Freelance Movement Tribe by John
Pagulayan