Maricar Canaria

Maricar Canaria CUSTOMER SERVICE ASSOCIATE WORK EXPERIENCE Feb 1, 2023 - July 20, 23 ABOUT ME Create&Reach Virtual Assistance Services I possess a strong drive to excel and thrive in a collaborative work environment. My adaptability allows me to seamlessly embrace changes, especially when it comes to meeting time-sensitive demands. I am deeply committed to delivering exceptional performance in every task I undertake, ensuring the utmost dedication to my role. CONTACT -- Managing bookings and scheduling cleaning services efficiently, ensuring optimal resource allocation and customer satisfaction. Providing comprehensive administrative support, streamlining operations through email handling, data entry, and documentation. Conducting effective cold calling and lead generation, leading to increased sales and business opportunities. Coordinating the hiring process for cleaners, assessing candidates' suitability, and organizing training sessions. Executing engaging social media marketing campaigns, expanding the business's online presence and reaching out to customers. Developing and implementing successful email campaigns, nurturing leads and encouraging repeat business. Blk- 12 Lot 16 Southwynd Residences October 2006 - February 2010 Brgy. Palo Alto Calamba Laguna 4027 Renaissance Aviation Services Corporation -Passenger Service Agent/ Ticketing Agent EDUCATION Lyceum of the Philippines University Bachelor of Science in Tourism- United Airlines, Asiana Airlines, Jetstar Asia Hongkong Express and KLM Royal Dutch Airlines Passenger Handling Check -in Baggage and Documentation Processing Air Bridge Operation Ticketing and Collecting excess Baggage Membership Service Officer TOOLS Slacks Launch27 Booking Koala Yelp GLS Google Cleancore Panda Docs Go Daddy Canva Mail Chimp Asana The Palms Country Club - August 2005 - November 2005 Greeting of members and visitors of the club Responsible for the main reception and shop of the club Handles phone calls and transfer Reservation and Bookings for Club Amenities Sales and Inventory of Club Shop