Maribeth Reyes

MARIBETH REYES PERSONAL PROFILE Driven to expand my career on a more challenging yet dynamic venture. I am pretty confident on my skills and experience to provide great value. Also, I am eager to enhance and learn new expertise to deliver quality results. CONTACT mobile #:- email-address: Blk 2,Lot 17, Villa Lara,Jubay ,Liloan ,Cebu SKILLS Good communication skills both verbal and written Able to work efficiently in a team or independently The ability to work under pressure and multi-task To follow instructions and deliver quality results proficient in computer application and softwares WORK EXPERIENCE Customer Service Representative-Forward BPO APRIL 2019- JANUARY 2021 customer care for an E-commerce Fashion Brand responded to customer's query or concern via phone, Email and chat lead generation order taking and upselling other administrative tasks Credit Management Advisor -WIPRO BPO JULY 2009- APRIL 2017 EDUCATION Cebu Normal University Bachelor of Arts major in English initiate collection via phone and email manage customer's account ,send reminder letters ,discuss billing concerns educate customer's on new products and services lead generation for debt management cases other administrative tasks