Maribel Cardona

Maribel Cardona

$9/hr
Customer Service and Sales Support Specialist
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Lisbon, Lisbon, Portugal
Experience:
20 years
MARIBEL CARDONA CARDENAS Experience About Me Adaptable multilingual professional with experience in sales, customer service, data analysis, and team leadership. Committed to enhancing operational efficiency and contributing to business growth. --linkedin.com/in/maribelcc Languages Spanish (Native) English (Advanced) Portuguese (Advanced) Dutch (Basic) Expertise Sales and Marketing Customer Service Management Data Analysis Team Leadership Het Zwarte Fietsenplan Sales Representative June 2023-June 2024 Amsterdam, Netherlands Achieved high customer satisfaction through excellent service, managed inventory and suppliers for product availability, and collaborated with the marketing team on sales strategies. Gorillas/ Getir Technologies Warehouse Manager May 2021 – May 2023 Amsterdam, Netherlands Led warehouse staff to improve efficiency, implemented procedures to enhance workflow, and maintained supplier relationships for timely deliveries. Picnic Technologies Quality Control Team Lead March 2019 – May 2021 Amsterdam, Netherlands Overseeing quality control team, implementing quality assurance protocols, and training new team members. Teleperformance Customer Service Supervisor January 2016 – August 2017 Bogota, Colombia Supervised customer service team, monitored performance metrics, resolved escalated issues, optimized processes for efficiency, and collaborated with QA and Training teams to ensure exceptional service delivery. Problem-Solving Education Asturias Corporación Universitaria Bachelor of Business Administration 2016 - 2017
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