MARIBEL
CARDONA CARDENAS
Experience
About Me
Adaptable multilingual
professional with experience in
sales, customer service, data
analysis, and team leadership.
Committed to enhancing
operational efficiency and
contributing to business growth.
--linkedin.com/in/maribelcc
Languages
Spanish (Native)
English (Advanced)
Portuguese (Advanced)
Dutch (Basic)
Expertise
Sales and Marketing
Customer Service
Management
Data Analysis
Team Leadership
Het Zwarte Fietsenplan
Sales Representative
June 2023-June 2024
Amsterdam, Netherlands
Achieved high customer satisfaction through excellent
service, managed inventory and suppliers for product
availability, and collaborated with the marketing team on
sales strategies.
Gorillas/ Getir Technologies
Warehouse Manager
May 2021 – May 2023
Amsterdam, Netherlands
Led warehouse staff to improve efficiency, implemented
procedures to enhance workflow, and maintained supplier
relationships for timely deliveries.
Picnic Technologies
Quality Control Team Lead
March 2019 – May 2021
Amsterdam, Netherlands
Overseeing quality control team, implementing quality
assurance protocols, and training new team members.
Teleperformance
Customer Service Supervisor
January 2016 – August 2017
Bogota, Colombia
Supervised customer service team, monitored
performance metrics, resolved escalated issues, optimized
processes for efficiency, and collaborated with QA and
Training teams to ensure exceptional service delivery.
Problem-Solving
Education
Asturias Corporación Universitaria
Bachelor of Business Administration
2016 - 2017