Marianne Trinidad

MARIANNE II M. TRINIDAD GENERAL VIRTUAL ASSISTANT Profile Entry-level Call Center Representative or a Sales Representative excited at the prospect of promoting services and solving customer concerns in a professional setting. I'm an experienced customer service representative with a verifiable track record of resolving complex issues quickly and winning customer loyalty. Possess excellent customer service, sales, and communication skills. Customer service representative with years of experience in outbound and inbound. Work Experience - Metacom Solutions - Lumbangan, Mabinay Negros Oriental 6207 Appointment Setter Research potential clients and generate leads 2020 – Keep accurate records of all communications with 2021 potential clients Remotasks/Scale AI Data Annotating 2021 Education Annotating objects (cars, pedestrian, buildings, road 2022 Utilizing computer skills such as data collection or translating, image analysis, 3D video analysis Qualfon Solutions Bachelor of Elementary Education West Negros University- signs, etc.) Customer Service Representative Sales Inbound 2022 Manage large amounts of incoming phone calls - Handle customer complaints, provide appropriate 2023 solutions and alternatives within the time limits Telco Products (SM/GS/WFM, Verizon, T-Mobile, AT&T) Repo Web IT Solutions Expertise Appointment Setting Data Annotating CSR 2023 - Solar Campaign, Medicare, Home Improvement, Travel and Tours - ClevrComm Sales Associate Calling potential customers to have a savings and upgrade their devices AT&T sales; Providing deals and promotions to AT&T customers ; CRM References Language Filipino and sales team 2024 Sales Associate English Appointment Setter Schedule appointments between qualified prospects Pinky Rodriguez Qualfon Solutions/ Supervisor Phone: Email : -- Neil Jumamil Qualfon Solutions/ Trainer Phone: Email : --