MARIANNE SANCHEZ
VIRTUAL ASSISTANT
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SUMMARY
An experienced social media manager who is
passionate and committed to helping small
businesses grow. To meet and exceed the
expectations of my client is my goal in every job
opportunity I have and will have in the future.
Looking forward to a long-term working
relationship.
KEY COMPETENCIES
CORE STRENGTHS
Social Media Management (Facebook, Instagram,
Pinterest,Twitter)
Content Marketing
General Virtual Assistant - Email Mgmt., Research,
Data Entry, Blog Management.
Graphic Design
Admin Tasks
CERTIFICATIONS (Online Courses)
Virtual Assistant Bootcamp
Social Media Academy
SkillShare - Social Media Marketing: Top Tips for
Growing Your Followers & Going Viral
TECHNICAL SKILLS
Social Media Management - Hootsuite, Buffer,
Onlypult, Planoly, Schedugram, Later, and Postcron
Graphic Design - Canva, Adobe Spark, Adobe
Photoshop, Animoto, and Lumen5
Task Management and Team Collaboration - Google
Suite, OneDrive, Dropbox, Slack, Trello, Zoom and
Jira
Mabalacat, Philippines
EDUCATION
Bachelor of Science in Business
Administration, April 2008
Holy Angel University | Angeles, Philippines
EXPERIENCE
General Virtual Assistant
GoDiaperFree.com | Sept 2018 - Jan 2019
General administrative tasks such as email
filtering, research, data entry, blog
management, social media management,
creating reports and more admin tasks.
Provided, developed and maintained efficient
and confidential support.
Ensured assigned tasks were completed within
a specified time frame and with a minimal
number of errors.
Customer Service Representative
Iqor Philippines, Inc. | Aug 2015 - Aug 2018
Handle 50+ customer interactions per day,
giving detailed, personalized, friendly & polite
service to ensure customer retention.
Provided basic technical support for clients on
a wide range of company products, resolving
issues at a 90% rate.
Memorized all company products and services
to be able to answer all customer questions
quickly and efficiently, and make relevant up
sells.
Remained courteous and calm at all times, even
during moments of intense customer
displeasure.
