Marianna Ter-Vardanyan

Curriculum vitae PERSONAL INFORMATION Marianna Ter-Vardanyan Orbeli 67, 0028 Yerevan - - - -https://www.linkedin.com/in/marianna-ter-vardanyan-/ Skype marisha8338 Sex Female | Date of birth 30/07/1989 | Nationality Armenian WORK EXPERIENCE 01/03/2018–Present International Business Development Manager ACN LLC, Yerevan (Armenia) ▪ Collect, analyze and report on sales performance data to increase general sales productivity and effectiveness. ▪ Work with product development to identify needs and growth opportunities ▪ Develop business relationships and new partnerships for internet marketing and related fields in an international level. ▪ Coordinate effective support between the field and factory teams to quickly and effectively resolve customer issues. ▪ Support marketing team efforts to drive company's SEO efforts, drafting social media ads, blog posts, and other digital marketing related to our products and industry, including page keyword analysis efforts ▪ Support targeted marketing campaign activities including but not limited to digital and traditional advertising, direct mail, email, event, etc. ▪ Responsible for building and maintaining relationships with internal and affiliate lead sourcing stakeholders, this includes maintaining clear communication between external and internal partners ▪ Ensure that affiliate partners are using compliant practices and following brand standards ▪ Manage and coordinate affiliate billing with finance ▪ Contact clients to inform them about new developments in the company’s products 01/02/2016–28/02/2018 International VoIP Business Development Manager Maple Telecommunications FZE, Yerevan (Armenia) ▪ Expand the telecommunication business at all levels . ▪ Manage interconnections with new carriers, attending exhibits, meetings, and other local and regional telecom conferences. ▪ Coordinate daily with customers and major suppliers, buying and selling direct routes. ▪ Contact clients via email or phone to inform them about new developments in the company’s products and set up meetings ▪ Develop wholesale business relationships in telecommunication, and related fields. ▪ Develop and manage international business, advising new business development opportunities. ▪ Research business opportunities and viable income streams 08/01/2015–25/02/2016 International VoIP Business Development Manager Intelcom-Line LP., Yerevan (Armenia) ▪ Develop wholesale business relationships in telecommunication, new projects and new partnerships for telecommunication and related fields. 27/1/19 © European Union,- | http://europass.cedefop.europa.eu Page 1 / 4 Curriculum vitae Marianna Ter-Vardanyan ▪ Expand the telecommunication business at all levels. ▪ Coordinate daily with international customers and major suppliers, buying and selling direct routes. 01/04/2014–07/01/2015 Back Office ARF and Outbound Call Consultant Orange Armenia, Yerevan (Armenia) ▪ Accept the filled documents from the structural sections of the company ▪ Organize the receipt of archived documents and their maintenance ▪ Implement the accounting and inventory of archived materials ▪ The registration and verification of contracts ▪ Monitor and resolve the problematic contracts ▪ Implement outgoing calls connected with the problematic contracts ▪ Presentation of Orange services, consult potential customer ▪ Sales of Internet Services of the company ▪ Provide the customers with full information on mobile services and on current sales 01/08/2012–01/04/2014 Head Administrative Assistant “UNESCO Chair - Life Sciences International Postgraduate Educational Center”, Yerevan (Armenia) ▪ Coordinate arrangements for a variety of meetings, internally and externally, assembling appropriate material, as required, to ensure the smooth running of these meetings ▪ Coordinate the work of the chair-holder's office (supervising the secretary and the librarian) ▪ Manage and support the grants requirement and implementation for the organization ▪ Perform relevant research to identify available grant opportunities and evaluate the results ▪ Handle incoming / outgoing calls, faxing, printing, photocopying, scanning and filing ▪ Organize business travel visas, itineraries, and accommodation for managers ▪ Monitor inventory, office stock and order supplies as necessary ▪ Website update and management ▪ Meet and greet clients and visitors to the office ▪ Create and modify documents using Microsoft Office ▪ Set up and coordinate meetings and conferences, arrangement of appointments, visits ▪ Fix and control the attendance for Department Heads, ensure proper compliance with the office timing 01/09/2014–01/09/2016 Co-Head of External Affairs ( Volunteer) “Serund Pan-Armenian Youth Center” NGO, Yerevan (Armenia) ▪ Manage and support the grants requirement and implementation for the organization ▪ Write projects and apply for grants ▪ Cooperation with International Organizations and International NGOs ▪ Perform related work as required 01/02/2012–31/05/2012 Intern in Credit Department “Ardshininvestbank” CJSC Credit Department in Komitas Branch”, Yerevan (Armenia) ▪ Inform the customers about the new offers and services of the company ▪ Provide general information: offers, services ▪ Inform clients and guarantors on their rights and obligations 27/1/19 © European Union,- | http://europass.cedefop.europa.eu Page 2 / 4 Curriculum vitae 01/06/2010–30/06/2015 Marianna Ter-Vardanyan Assistant/Volunteer Armenian Red Cross Society, ARCS, Yerevan (Armenia) ▪ Maintain incoming and outgoing correspondence, documents, records, and reports ▪ Translation of contracts, agreements, charters and other documents ▪ Draft letters, memos, agreements and reports Office ▪ Handle incoming / outgoing calls, faxing, printing, photocopying, scanning and filing 01/02/2010–31/05/2010 Intern/Teacher School # 20 after John Kirakosyan, Yerevan (Armenia) ▪ English language teacher for pupils with special needs in inclusive High School. EDUCATION AND TRAINING 27/10/2014–06/11/2014 Certificate in “Emotion Explosion Project” Erasmus+, Youth in Action, Cesis (Latvia) Become acquainted with emotions and expressions in varied cultures, recognize, manage and accept own and others emotions, enhance mutual communication, raise tolerance and break stereotypes among young people with non-formal education methods and different art forms and techniques. 01/10/2012–31/12/2012 Certificate in Introductory Course of the Central Bank of Armenia Financial College Foundation, Yerevan (Armenia) ▪ Finance and Banking ▪ Management and Enterprise 12/06/2012–12/06/2012 Branch Manager Position Qualification- 5778 The Central Bank of Armenia Branch Manager Position Qualification- 5778 01/11/2011–31/05/2012 Certificate in Banking Armenian Center of Professional Education, Yerevan (Armenia) ▪ Finance and Banking ▪ Management and Enterprise 01/09/2010–31/05/2012 MA Degree in the field of Public Management Yerevan State Linguistic University after Valery Bryusov, Yerevan (Armenia) ▪ Education Management 01/09/2006–31/05/2010 Bachelor Degree in the field of Foreign Languages Yerevan State Linguistic University after Valery Bryusov, Yerevan (Armenia) ▪ Foreign Languages (English-Spanish) 01/09/1997–31/05/2004 Certificate in Music Musical School after A. Gabrielyan, Yerevan (Armenia) ▪ Violin Department 01/09/1996–31/05/2006 27/1/19 Graduation Certificate © European Union,- | http://europass.cedefop.europa.eu Page 3 / 4 Curriculum vitae Marianna Ter-Vardanyan Secondary School #83, Yerevan (Armenia) ▪ High School PERSONAL SKILLS Mother tongue(s) Armenian Foreign language(s) UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production English C1 C2 C1 C1 C2 Russian C1 C1 C1 C1 C1 Spanish A2 B2 A1 A1 B1 Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills ▪ Excellent written and verbal communication skills ▪ Ability to work within a team and provide support to the staff ▪ Excellent presentation and negotiation skills, effective coordinator ▪ Energetic, Effective Listener ▪ Quickly develop relationships with clients ▪ International Experience ▪ Strong know-how in planning, developing and managing international business, advising new business development opportunities. Organisational / managerial skills ▪ Influencing, leading, and delegating abilities ▪ Critical thinking, decision making and problem solving skills. ▪ Result oriented - Ability to achieve the target within given time ▪ Adaptability - Efficient under pressure, always meet deadlines ▪ Multitasking - Can handle many assignments ▪ Strong sales support and project management, leadership, organizational and training skills. ▪ Sales characteristics such as competitiveness, accountability. ▪ Quickly develop relationships with clients ▪ Attention-to-detail Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problem solving Proficient user Proficient user Independent user Independent user Independent user Digital skills - Self-assessment grid ▪ Good Command of MS-Office (Word, Excel, Power Point, Outlook) ▪ Social Media Marketing ▪ Good Knowledge of Google AdWords, Trello, Yandex Direct ▪ Typing: 50 words per minute Driving licence 27/1/19 B © European Union,- | http://europass.cedefop.europa.eu Page 4 / 4