Mariana Valente Da Cruz Mousaco

Mariana Mousaco Experienced in Event Management in Portugal and Suppliers/Billing systems in Argentina. WORK EXPERIENCE Rua Claudio Lagrange nº 21 Lisbon - Portugal -- SKILLS SYSTEMS KNOWLEDGE: ACCENTURE, Buenos Aires — Customer Relationship Management JANUARY 2018 – MARCH 2019 - SAP (fbl1n / ome2n / zbb2) - Assistance to suppliers from different countries (Portugal, Angola, Mozambique, Spain, Brazil, Israel, among others) via telephone and email - Ariba - Invoice status investigation - Assistance in data entry and research information in various systems and tracking tools - Applying knowledge of processes and systems to identify and solve problems - Assistance in solving escalations to superiors - Assistance in capacitating new joiners LEMON IBÉRIA LDA., Lisbon — Event Management Assistant - Aribabuynow - Siebel - Microsoft Word, Power Point, Excel, Access y Outlook. - ArcGis. – Geographic Information System - Box office and event management JUNE 2016 – SEPTEMBER 2017 software. - Responsible for the box office Driving license category B, B1 - Logistics and administrative work (budgets, licensing, etc.) - Assistance in producing various events: kids, sports and live shows - Support to the Marketing and Artists Management teams TOP HOSPEDEIRAS, Lisbon — Human Resources Coordinator DECEMBER 2015 - APRIL 2016 - Coordinating teams of promoters in events throughout the country - Conducting interviews - Administrative work EDUCATION School of Economics and Management, Lisbon — Academic course 17 to 21 NOVEMBER 2014 Music Festivals Management Estoril Higher Institute for Tourism and Hotel Studies, Lisbon — Undergraduate SEPTEMBER 2010 - SEPTEMBER 2014 Leisure Management and Tourism Entertainment LANGUAGES PORTUGUESE - Native ENGLISH - Advanced SPANISH - Advanced FRENCH - Basic ITALIAN - Basic