Mariam Omotolani Owolabi

MARIAM OWOLABI - ADMINISTRATIVE ASSISTANT || cUSTOMER CARE REPRESENTATIVE - PROFILE - Lagos, Nigeria Motivated and detail-oriented, I am a professional actively seeking a remote virtual assistant position where I can leverage my strong administrative skills, excellent communication abilities, and extensive experience in customer care. With a proven track record in providing top-notch administrative support and delivering exceptional customer service, I am well-prepared to contribute to the success of your team. EMPLOYMENT HISTORY November 2021 Present Administrative Assistant and Customer Care Representative Sujimoto Group Perform a wide range of administrative tasks to support the smooth functioning of Ikoyi, Lagos the offic Serve as the primary point of contact for customers, addressing inquiries, providing detailed product information, and ensuring high levels of customer satisfaction Coordinate travel arrangements and manage calendars to optimize the schedules of team members Prepare reports and maintain accurate documentation to facilitate effective decision-making and information management Utilize excellent communication skills to facilitate positive interactions with clients, colleagues, and other stakeholders, building strong relationships based on trust and professionalism. Virtual Assistant - Calm Properties March 2021 November 2021 Managed calendars, scheduled appointments, and organized virtual meetings to Remote ensure efficient time management for the tea Prepared correspondence, maintained accurate records, and handled data entry remotely to facilitate streamlined operations Addressed client inquiries promptly and professionally through virtual channels, resolving issues and ensuring high levels of customer satisfaction Collaborated with team members remotely, fostering effective communication and teamwork to achieve organizational goals. TECHNICAL S ILLS K Adaptability and flexibility in a remote work environmen Strong administrative skill xcellent communication abilitie Customer care expertis s E s e E CATION DU eb. 201 - November 2021 F 6 B a elor s e ree - S ch ’ D g University of Ibadan B oolo c, Z gy t