Mariam Michael Samuel Bassey

With 5 years of experience in sales, customer support, and executive virtual assistance, I have helped businesses streamline operations, enhance client relationships, and boost revenue. One of my proudest achievements is successfully closing high-ticket deals worth over $150,000 while maintaining a 95% client satisfaction rate.

Key Tools I use are

⚒️Zendesk ,Intercom, Freshdesk 

⚒️HubSpot CRM

⚒️LinkedIn Sales Navigator

⚒️Mailchimp, Pipedrive

⚒️Trello, Asana 

⚒️Calendly ,zoom

⚒️Social Media Platforms

My Expertise & Services Are But Not Limited To👇👇👇👇👇👇👇

💪Sales Expertise 

✅Handling inbound and outbound calls.

✅Telemarketing and appointment settings.

✅Crafting and executing strategic outreach campaigns.

✅Generating and nurturing leads to drive conversions.

✅Closing deals and ensuring client retention.

💪**Executive/Personal Virtual Assistant **

✅Email and calendar management.

✅Scheduling appointments and organizing meetings.

✅Travel planning and personal scheduling.

✅Managing day-to-day administrative tasks for seamless operations.

✅Organizing virtual offices for maximum efficiency.

💪**Customer Support / Online Community Management **

✅Delivering exceptional support via email, chat, and social media.

✅Resolving customer concerns efficiently while maintaining satisfaction.

✅Moderating online communities and fostering a positive environment.

✅Managing customer feedback to improve business processes.

✅Building and engaging vibrant online communities.

My Superpowers are

📌Lead Generation & Prospecting

📌CRM Tools (HubSpot, Salesforce)

📌Email & Calendar Management

📌Sales Strategy Development

📌Social Media Management

📌Problem-Solving & Conflict Resolution

📌Excellent Communication & Organizational Skills 

A Little Extra About Me

I’m not just about work; I believe in keeping things light and fun while getting results. (Yes, I’ll send reminders with GIFs if that’s your vibe!) I’m also a lifelong learner who’s constantly looking for ways to grow and improve – both personally and professionally.

Looking for someone who’s versatile, reliable, and a joy to work with? Let’s connect! I will love to help you take your business to the next level.