Mariam Durodola

Mariam Durodola Virtual Assistant Lagos, Nigeria - - Highly organized and detail-oriented Virtual Assistant with 2 years of experience streamlining processes and improving efficiency. My development and implementation of new systems resulted in a 30% reduction in time spent searching for documents and a 20% reduction in invoice processing time. I'm skilled in managing executive calendars, coordinating events, and maintaining budgets, with a strong commitment to providing exceptional support to senior leadership PROFESSIONAL EXPERIENCE Virtual Assistant 07/2022 – 08/2024 | Remote Flexjobs Consistently completed 88% of assigned tasks on time; by maintaining high attention to detail and quality, which ensures smooth operations for clients Achieved an average client satisfaction score of 82% for communication, responsiveness, and task accuracy • • Sales Representative 10/2021 – 05/2022 | Remote Flexjobs Successfully acquired 5 new clients, expanding the customer base and driving business growth which led to an 18% increase in sales revenue within 6 months, consistently meeting and exceeding targets Maintained 10% accuracy in CRM data, focusing on delivering value and building long-term relationships • • EDUCATION Bachelor's degree in Computer Science ESTG University GPA: 3.73/4.00 04/2018 – 05/2022 | Cotonou SKILLS & INTERESTS Customer service Team collaboration Complaint resolution Problem-solving Email and voicemail management Time management Attention to detail Adaptability and flexibility TED talk Communication skills Industry Trends & Standard Traveling Multi tasking Online Research