Mariam Ayanbisi | Freelancer Resume

MARIAM AYANBISI 📍 [Lagos, Nigeria | PROFESSIONAL SUMMARY Detail-oriented and highly organized Virtual Assistant with expertise in administrative support, travel management, and customer relations. With over eight years of experience in external auditing and financial analysis, I bring analytical thinking, problem-solving, and efficiency to every task. Trained by ALX and Digital Witch, I have hands-on experience with CRM tools, email and project management, and travel coordination. I am committed to helping businesses streamline operations and improve productivity. SKILLS & EXPERTISE ✅ CRM Tools & Email Management ✅ Project Management (Asana, Trello, ClickUp) ✅ Calendar & Appointment Scheduling ✅ Travel Planning & Itinerary Management ✅ Data Entry & Document Organization ✅ Financial Analysis & Reporting ✅ Compliance & Risk Assessment ✅ Customer Service & Communication ✅ Research & Administrative Support ✅ Microsoft Office & Google Workspace WORK EXPERIENCE Virtual Assistant | Freelancer (Remote) 📅 [September 2024- ] Managed email inboxes and CRM tools, ensuring timely responses and organization. Scheduled appointments and coordinated calendars for clients, optimizing productivity. Conducted research, prepared reports, and handled data entry for various clients. Provided customer support and administrative assistance to streamline business operations. Utilized project management tools to track and complete tasks efficiently. External Auditor | Crowe Dafinone Chartered Accountants (Nigeria) 📅 [2015-present] Conducted financial audits, risk assessments, and compliance reviews. Evaluated internal controls and provided recommendations for process improvements. Prepared financial statements, reports, and audit documentation for regulatory compliance. Collaborated with teams to ensure accuracy in financial reporting and analysis. EDUCATION & TRAINING 📌 Virtual Assistant Training (Remote Trybe-Present) 📌 ALX Virtual Assistant Program (Certified Virtual Assistant) 📌 Digital Witch Freelancer Training (Remote Work & VA Skills Development) 📌 [Bsc Economics] TOOLS & SOFTWARE 📌 CRM: HubSpot, Zoho, Salesforce (basic) 📌 Project Management: Trello, Asana, ClickUp 📌 Communication: Slack, Zoom, Microsoft Teams 📌 Admin Tools: Google Workspace, Microsoft Office CERTIFICATIONS 📜 ALX Virtual Assistant Certification 📜 Digital Witch Freelancing Certification 📜 Remote Trybe Virtual Assistant Certification (in view)