MARIA VICTORIA MONROY GUERRA
Nationality: Colombia
Residence: Moreno, Buenos Aires, Argentina
Mobile -
E-mail:-SUMMARY
Professional with execute, management and supervisory work experience, passionate about
customer value. Experienced in all phases of the project’s lifecycle including design, planning,
tracking, risk management, implementation and production support.Use analytics to review
and compare statistical data to guide business decisions to help achieve sales goals. Lead
and motivate work teams focused on results and customer experience. Lead and motivate
work teams
EXPERIENCE
PRISMA MEDIOS DE PAGO
Digital Platforms Leader
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Agosto 2021 - Present
Lead QR project, develop roadmaps, identify new markets.
Implemented Transfer 3.0 project with QR for digital wallet.
Integrated digital payment QR in the customer portal for Argentina’s customers
Lead projects with agile methodology
FORD
Product Manager LATAM
Agosto
2020
–
Agosto
2021
Lead projects on a daily bases including scope, requirements. schedule, testing,
change management, stakeholders and risk mitigation to ensure achievement of
project and business objectives
P Used scrum agile methodology (Daily Scrum meetings, Planning, Spring backlog and
1on1 meetings.
P Designed control boards io improve operations for Marketing area and customer sales
services, using Alteryx, Tableau and QlikView
P Lead projects using Design Thinking
P
TRANE ARGENTINA, Bs As, Argentina
Parts Planning Manager LATAM
December 2018- March 2020
Reported to SIOP LAT Director, leading parts planning for Trane and Thermoking business.
One direct report
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Implemented Servigistics software for spare parts in Latinamerica
Leaded spare parts planning from China to Panama, then supply all the region,
improve lead time from 4 months to 10 days.
Designed control boards in each country to manage inventory levels, lead times.
Established strategy sales for low-moving parts in Panama, Argentina and Dominican
Republic.
INGERSOLL RAND LATIN AMERICA, Panamá Panamá
LATAM HUB Operation Leader
Dealer Development & Operation Leader
Development Leader Thermo King Dealer
July 2017 – December 2018
June 2015 – July 2017
May 2014 – May 2015
Reported to VP Supply Chain, leading HUB Latin-American Operation
8 direct reports, Operation in charge for USD 100M, legal representive Panama Company
P Leaded Oracle R12 implementation for Trane & Thermoking operation in Latinamerica.
In 2016, I started with an operation of USD $ 40M to achieve having an operation of
USD $ 100M in 2017.
P Leaded iStore e-commerce implementation for all Thermoking Dealers and integration
with warranty claims software Tavant.
P Integrated 3PL system in Colon-Panama with Oracle R12, to improve the operation and
lead times.
P Designed HUB process for order entry and fulfillment in Latinamerica.
P Developed incentive programs for Thermoking dealers based on results and business
growth for the northern region- LAT.
P Development of control boards based on the Lean methodology for controlling the
operation
TRANE DE COLOMBIA, Bogotá. Colombia
Sales Support Specialist
April 2010 – April 2014
Reported Trane Central America comercial manager
P Managed Order fulfillment process.
P Supported the annual development of the monthly sales forecast for all sales
channels.
P Designed and implemented strategies to improve service in the region.
NTS (National Truck Service), Bogotá Colombia
Improvement process coordinator
February 2009- March 2010
Reported National Service Sales Director.
P Developed improvement projects in national service workshops using SAP purchase
module.
P Created KPI for service área
BRINSA S.A. Bogotá, Colombia
Purchase assistant
June 2006- August 2007
Reported to the purchasing manager, leading the direct material inventory planning and
packaging of the different products while maintaining the correct inventory level.
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Managed KPI for purchase area
Developed activities that involve the creation of new products, purchases,
negotiations.
Trained all suppliers on the portal www.enlacebrinsa.
COMPAÑÍA COLOMBIANA AUTOMOTRIZ S.A. (MAZDA)
Scholarship / Purchase area
EDUCATION
P MBA (Master Business Administration) 2019 -Current
Universidad Católica de Buenos Aires
P Logística Management 2010
Universidad Sergio Arboleda
P Industrial Engineering 2006
Escuela Colombiana de Ingeniería Julio Garavito
January 2006-June20006
OTHERS
Language: English Advanced, London
Portuguese-Nivel 2
Skills: Oracle R12: OM, Projects, Procurement, Inventory.
Alteryx, Tableau, QlikView, Rally, Trello, Jira
Microsoft Office: Excel, Power point, Word, Projects
