Maria Victoria Hormillosa Chua

 MARIA VICTORIA H. CHUA B10 L28 Navona Subdivision, Calawisan, Lapu-Lapu City, Cebu Mobile Number:- Email Address:- Objective: Seeking a position that will give opportunities to enhance my career growth. Personal Information: Birthdate:May 6, 1984 Age:34 yrs old Gender:Female Height: 5'7” Weight:115 lbs Civil Status:Separated Religion:Roman Catholic Educational Background: Tertiary: University of San Carlos B.S. Management Accounting- Secondary:Santo Tomas College (Santo Tomas School- Elementary: Danao City Central School- Work Experience: Bank of the Philippine Island Assistant Business Manager (Sevice Officer) February 2015 to June 2018 Answers client’s inquiries and explain available services Checks and approves account opening and other bank transactions Interviews clients to obtain information needed to avail bank products and services Handles cash in vault Manages people in the branch and their related concerns Cross sells Handles branch performance Assists customer complaints Senior Service Associate March 2013 – January 2015 Answers clients’ inquiries Assists branch Assistant Manager Co-custodian of the branch Assistant Manager Approves some bank transactions Cross sells Assists customer complaints Low Counter Staff (Unipro) July 2010 – February 2013 Processes all new account transactions Process wire transfers, Manager’s Check application, foreign currency conversion and some other related transactions Maintains client’s accounts and files Cross sells Acts as teller when needed High Counter Staff (Teller) June 2005 – June 2010 Processes and records transactions for clients including accepting deposits and withdrawals, cashing checks and processing loan and bills payments. Cross sells Answers clients’ inquiries and refer clients to the proper service area for issues cannot be resolved at the teller line. Trainings and Seminars: Teller Certificattion Program - July 2005 Low Counter Certificattion Program - March 2008 UITF Certification Program - April 29, 2009 Relationship Management Certification Program - Feb 17, 2008 High Impact Bank Salesmanship Skills Workshop - December 29, 2009 Basic Accounting Module - November 11, 2010 Handling Telephone S.A.L.E.S Workshop - February 20, 2011 Global Funds Transfer Training - March 2, 2011 Senior Service Associate Certification Program - November 27, 2012 BPI Service Plus - November 7, 2013 Risk Management Overview - November 12, 2013 Conflict of Interest - August 4, 2014 Offership Training Program - December 16, 2014 Essential Selling Skills - July 11, 2015 BPI Risk Management Forum - April 22, 2017 Personal References: Monneth S. Miral Assistant Business Manager BPI Grandmall Office Number: - Jenneva Rose M. Yrabon Assistant Business Manager BPI Super Metro Lapu-lapu Office Number: - Anjhela Faith A. Testa Assistant Business Manager BPI Laguna Mobile Number: - Roxanne M. Combis Assistant Business Manager BPI Cebu MEZ 1 Office Number: -