MARIA VENUS ACBANG
- |-| https://www.linkedin.com/in/mary-acbang-8700ab371/
Zone 5, Aro-aldao Nabua Camarines Sur Philippines 4434
Experienced Real Estate Virtual Assistant skilled in lead generation, cold calling, appointment setting, and CRM management. I help real
estate professionals streamline operations, manage client outreach, and grow their pipeline. Adaptable, detail-oriented, and committed to
delivering results that drive business success.
Work Experiences
Narciso Corp. - Remote
Executive Virtual Assistant
Project-based (6 months)
Managed end-to-end administrative tasks for property sales and rentals, including CRM updates, contract preparation, and
client file organization.
Handled outbound/inbound calls, social media marketing, and coordinated with title companies, mortgage lenders, and clients to
ensure smooth transactions.
Reviewed purchase contracts, drafted disclosures, and served as the main point of contact to keep all stakeholders informed
and aligned.
Cash Now Philly - Remote
VA Cold Caller
Feb 2024 - Sep 2024
Conducted outbound calls to qualify leads and identify interested real estate prospects, setting appointments for agents and
ensuring timely follow-up.
Provided excellent customer service while maintaining accurate and detailed records in CRM platforms like Podio.
Played a key role in keeping the sales pipeline active and organized through consistent communication and data management.
City Wide Offer - Remote
Aug 2022 - Dec 2023
Cold Caller/Follow-up Specialist
Conducted follow-up calls to warm leads and nurtured them into qualified, motivated sellers ready to take the next step.
Handled inbound inquiries from prospective clients, created new lead profiles, and scheduled appointments for agents.
Maintained consistent communication to build rapport and drive conversion in a fast-paced real estate environment.
Global Guard Insurance - Remote
Jan 2021 - Jun 2022
Marketing Assistant/Lead Generation
Handled inbound calls from prospective clients and efficiently scheduled consultations with sales representatives.
Conducted B2B outreach, lead generation, market research, and list building to support staffing and recruitment efforts.
Played a key role in identifying qualified prospects and streamlining the client acquisition process.
Quantrics Enterprises Naga - Naga City, Philippines
Aug 2019 - Sep 2020
Customer Service Representative
Assisted customers by obtaining and evaluating information to resolve service and product inquiries efficiently.
Processed service requests, applications, and billing adjustments while explaining pricing changes and troubleshooting technical issues.
Delivered timely support to ensure customer satisfaction and reduce service interruptions.
EZ Access Solutions Inc. - Iriga City, Philippines
Telesales Representative
Apr 2018 - Mar 2019
Contacted potential and existing clients to promote Auto, Home, and Health insurance products using targeted scripts and
persuasive communication.
Provided tailored policy options to meet individual needs and successfully set appointments for licensed agents.
Consistently met outreach goals and helped drive conversions through effective cold calling and lead qualification.
Education Level
Global Site for IT Studies - Iriga City, Philippines
Jun 2010 - Apr 2012
Associate of Computer Programming
Organisational Experience
Appen - Kirkland, WA
Transcriptionist
Transcribed and annotated audio files with high accuracy, following strict formatting and linguistic guidelines for AI training and language
processing.
Worked independently on time-sensitive tasks while maintaining quality standards across various projects and dialects.
Utilized tools and platforms provided by Appen to label, tag, and edit speech data, contributing to the development of speech recognition
systems.
Skills, Achievements & Other Experience
Soft Skills: Excellent Communication: Skilled in building rapport with clients over the phone and handling objections professionally
during sales calls.
Hard Skills: Cold Calling & Lead Generation: Experienced in outbound calling for real estate prospects, qualifying leads, and setting
appointments. Proficient in using Podio, and other CRM platforms to manage leads, update client profiles, and track follow-ups.
Achievements: Recognized as a Top Performer at Cash Now Philly for hitting monthly targets and earning performance-based
incentives. Maintained perfect attendance, showcasing consistency, discipline, and commitment to team goals.
Interest: Social Media Marketing & Digital Promotion, Personal Development & Productivity Tools.
