Maria Valentina

MARIA VALENTINA FERNANDEZ MARIN WORK EXPERIENCE Administrator I B52 Gastro-Bar 09/2020 - Actually Daily sales closure and preparation of monthly reports Budget and expense control and monitoring. Weekly interaction with suppliers and management of their payments. Planning, directing, and controlling daily operations. Development of recruitment, training, and personnel development actions. Presentation of monthly proposals to increase business performance and profitability. Hostess y Events manager I Andres carne de res - Bogota, D.C 04/2018 - 02/2020 Customer service and support. Managing customer complaints and suggestions to improve service. Handling reservation systems and table assignments. Organizing and coordinating events and reservations for special occasions. Organizing corporate events, such as dinners and conferences. Quick and effective resolution of problems and unforeseen events during the event. CONTACT Bogota, D,C -- 05/06/1999 PROFESSIONAL PROFILE Throughout my career, I have cultivated strong communication and customer service skills, as well as the ability to take on responsibilities and make decisions with confidence. I am characterized by being a methodical, organized, disciplined, versatile person, capable of handling multiple tasks simultaneously. I have extensive experience in work environments that value commitment and teamwork. I strive to achieve satisfactory results and ensure compliance with established goals. I possess digital knowledge, basic administration, and as a second language, I am proficient in English. I am characterized by always having the best disposition to take on new challenges, acquire new knowledge, and learn in the process. My professional goal is to gain experience in remote work to achieve a harmonious balance between my work and personal life, and to be able to grow professionally in a remote work environment. Sales support assistant Minaspilarica - Bogota, D.C 06/2017 - 04/2018 Schedule management (meetings, appointments, calls) / Calendar management (meetings, appointments, calls) Management of all scheduled calls and emails. / Handling of all scheduled calls and emails. Coordination of meeting and event schedules. Coordinating meeting and event schedules. Advising clients on company products. / Providing product advice to clients. Making calls to attract new clients and retain existing ones. / Conducting calls to acquire new clients and build loyalty with existing ones. SKILLS Management Communication Customer orientation Spelling, writing, and typing proficiency Microsoft Office Planning and organization Flexibility and adaptability Responsible and problem-solving attitude LANGUAGES Español: Native Ingles: B2 EDUCATION Elementary school Gimnasio Colombo Británico Bogotá, D.C High school Gimnasio Colombo Británico Bogotá, D.C High school diploma Colegio Tandem Bogotá, D.C University International Business- Universidad Santo Tomas de Aquino Bogota, D.C