MARÍA SOL
FERNÁNDEZ
PERSONAL INFORMATION
23, from Vicente López, Buenos Aires,
Argentina.
I'm a digital native and I'm comfortable with
all programs and software.
Dedicated, organized and
methodical.
CONTACT
ID:-
Cell: -
E-mail:-
WORK EXPECTATIONS
I'm currently looking for a job where I can
exploit all my abilities and capacities,
learning and getting better every day.
EDUCATION
Universidad Nacional de las Artes,
AR
Degree in Multimedia Arts, MAR 2019 - Present
Area of study: Communication and
technology.
SKILLS
Adobe: extensive knowledge in tools such
as Premiere, Photoshop, After Effects,
InDesign, Audition.
Office: extensive knowledge in Microsoft
Office tools, more specifically in Excel and
Word.
HTML, CSS: Educación IT certification.
Completed January 2020.
WORK EXPERIENCE
Call Center Representative at Activo Contact Center,
AR
MAR 2020 – Present
-Managing large amounts of inbound and outbound calls
in a timely manner.
-Following call center scripts when handling different
topics.
-Identifying customers’ needs, clarify information,
research every issue and providing solutions.
Medical Audit at Diagnóstico Mediter, AR
APR 2019 - SEP 2019
-Documentation and coding audits of all services.
-Ensuring that the diagnostic, procedural codes, and
supporting documentation accurately supports the
services rendered.
-Ensure all coding complies with the ethical coding
standards/guidelines and regulatory requirements.
-Communicates identified internal errors to appropriate
parties in effort to educate and eliminate future errors.
-Integrates medical chart coding principles and
objectivity in performance of medical audit activities.
Invoice/data entry at Diagnóstico Mediter, AR
FEB 2018 - APR 2019
-Responsible for management of patient billing
transactions. Collect information, ensure accuracy and
timeliness of claims. Prepares and reviews billing for all
hospital services.
-Accurately post invoice activity to correct general
ledger accounts and periods.
-All work done with Excel.
Receptionist at Diagnóstico Mediter, AR
JUL 2016 - FEB 2018
-Greet and attend to patients in person and over the phone.
-Answer all phone calls in a professional and courteous
manner.
-Schedule appointments between doctors and patients.
-Communicate medical results to patients under clinical
supervision.
