Maria Silvia Alves Dos Santos

Maria Silvia Alves dos Santos Curitiba, PR | +55 - |-| LinkedIn Professional Summary I am seeking a position as a Benefits Analyst, leveraging my experience in Human Resources, benefits management, admission processes, and proficiency in SAP SuccessFactors. I am currently specializing in Data Science to enhance my analytical skills and strengthen my use of Business Intelligence tools. Professional Experience Grupo Veper | Mobilize Financial Services Benefits Analyst – Pleno | Aug/2024 – Jan/2025 • • • • • Managed and maintained corporate benefits to ensure operational continuity. Provided employee support and clarification on internal benefits policies. Updated benefit policies and handled changes on benefit platforms. Liaised with vendors to optimize services and negotiate improvements. Coordinated wellness and quality of life initiatives, including events and live sessions. Willis Towers Watson Benefits Analyst | Nov/2022 – Aug/2024 • • • • • • • Managed medical, dental, and life insurance benefits for multiple clients. Implemented technical controls to improve benefits administration. Developed Power BI dashboards to track key performance indicators. Created process manuals to ensure consistency and operational efficiency. Led communications regarding plan changes and contract renewals. Handled employee enrollment, updates, and terminations with providers. Conducted onboarding for new hires and prepared informative materials. OctoShop – Curitiba (Contractor) HR Business Partner | Mar/2022 – Oct/2022 • • • • • Managed recruitment and hiring processes for tech professionals. Implemented flexible benefits via Flash card, increasing employee satisfaction. Optimized vacation and time tracking controls, reducing discrepancies. Improved payroll processes, minimizing errors and delays. Presented KPIs and improvement suggestions to the executive board. Lorentte & Cuenca do Brasil (Contractor) SAP Analyst | Aug/2021 – Jan/2022 • • • Provided SAP SuccessFactors consulting to enhance HR processes. Updated organizational charts and compensation histories. Adjusted SAP configurations to increase process efficiency. CoE | Votorantim Excellence Center Human Resources Analyst | Jan/2018 – Apr/2021 • • • • Managed benefits and onboarding through SAP SuccessFactors. Led HR process improvements, reducing task execution time. Trained teams on system usage to enhance operational efficiency. Implemented a digital recruitment platform, reducing data migration time. Education Escola DNC – Data Science (Starting: Feb/2025) UniEnsino – Associate Degree in Industrial Production Management (Completed: Jul/2021) Skills • • • • • Data Analysis: Power BI, SQL, Excel Benefits Administration: Pension plans, Insurance, Meal/Food Vouchers, Transportation HR Systems: SAP SuccessFactors (EC), ServiceNow, ADP Compliance & Processes: e-Social, Benefits Audits Communication & Training: Employee onboarding, internal support Languages • English: Intermediate (B1) – Speaking, reading, and comprehension