MARIA MERCEDES SALAZAR MATA
ID Number:-
Mobile: (-
e-mail:-Ecuador.
PSICOPEDAGOGIST – PUBLIC INTERPRETER
ECPE International English certification, Level C2 (Registration number:-), supported by Cambridge. May 2019.
TEFL Certification by The Fullcircle and Accreditat. May 27, 2020. (Registration code: NlFShj74ZX).
Public Interpreter obtained in República Bolivariana de Venezuela in 2014.
Permanent resident as a profesional in Ecuador.
Three year degree in Psicopedagogy, Specilaty on Children with Learning Dissabilities,at Colegio Universitario Jean Piaget, Caracas, Venezuela, 1991.
Oriented to fase challenges and obtain results, with abilities to solve conflictive situations and organizational skills..
Perfecttly bilingual with experience working as a first grade teacher, and English as a Seciond Language at different levels for more than 10 years in Venezuela and for 6 years in Ecuador, specifficaly in the city of Cuenca. Translation experience pfrevious and after obtaining the degree, foro ver 15 years for multinational companies such as Chubb Group, Ernst & Young (EY), Intercontinental Hotels, among others. Also as a freelancer independent translator with different types of documents: legal, educational, technical, personal, tax and Audit, among others.
Work Experience
TEACHING EXPERIENCE IN ECUADOR:
Unidad Educativa Particular Alborada (Cuenca)
November, 2014 – Present
English teacher in different levels (from preschool to seventh grade),
Highschool English teacher for Sophomores and Juniors.
History teacher for Sophomores.
Nexus, Languages Institute (Cuenca)
January 2015 – July 2015
ESL Teacher for kids 8 to 12 years old.
English tutoring for teenagers and adults.
Independent (Caracas - Cuenca)
August 1991 - Presente
Document translation
Private tutoring and leveling lessons for kids and teenagers.
Accounting assessment in English for elderly foreigner citizens in Ecuador to obatain VAT return tax before the local entity (SRI – VAT return tax) since 2014.
TEACHING EXPERIENCE IN VENEZUELA:
Colegio Marroco (Caracas):
From 1996 through 1999 - English teacher – from preschool through 4th grade (Elementary school).
Colegio La Concepción (Caracas)
From 1991 through 1996 - First grade teacher (Elementary school).
EXPERIENCE IN OTHER AREAS
Mendoza, Delgado, Labrador & Asociados Member of Ernst & Young (2009 –2014)
Caracas, Venezuela
Bilinguak Executive Secretary
Audit Firm
Achievements:
Confidentiality in regards of information and correspondence. Review and processing of emails and documentation.
Translation of documents. Support to the collections department.
Control of agenda for meetings and training. Processing of traveling and expenses, Housekeeping, time and expenses reports. Information research and handling of data processing systems internal for the organization among other secretarial duties whithin the organization.
Event organization, supoort and reasearch for budgets, locations, transportation and assignments for the personnel, among other issues relagted to the área.
Quality Risk Management control for the Tax Division of the organization (QRM).
Fenix Aviation, C.A. -)
Caracas, Venezuela
Bilingual Executive Assistant
Aviation.
Achievements
Transcription and translation of documents in both ways (English/Spanish – Spanish/English).).
Confidential information and correspondence handling.
Meetings agenda, travel arrangements, bank account management, checks, control of payments and utilities. Management of personal matters of shareholders (bank accounts, domestic personnel, children school, among others). Review and processing of emails, faxes and general correspondence.
Personnel management (cleaning and messaging, income and outcoming calls, conference calls.
Responsible of the office since the shafreholders traveled most of the time for meetings and businesses outside the country.
Chubb de Venezuela Insurance Compay, C.A. (1999 - 2004)
Caracas, Venezuela
Director and Customer Service Representative
Insurance Company
Directly reporting to the home office (Sunrise, Miami, FL) responsable for closing operations of the Organization in Venezuela in terms of selling the insurance license and signing the necessary documentation to complete the selling of the company before the local authorities. .
Achievements
Issuance and review of Bonds approved from the home office and responsable of signing them before the Notary for legalization.
Issuance and review of policies and endorsements at local level, Invoicing and collecting premiums.
Operations management including monitoring of client satisfaction surveys.
Person in charge of the office from April through August in terms of signing documents, management of confidential passwords to approve expenses and payments through wire transfers. Director of the Board of Shareholders for all the legal issues of the organization. Person in charge of the international accounts (referred businesses) in constant communication with the home office in terms of issuance and review of policies and endorsements as well as any related documents.
Liaison between company, clients and brokers to respond and attend inquiries, solve problems and ensure a consistent and constant communication among all the parties involved.
Processing of montlhy commissions for brokers and follow up of collections, as well as prorates of premiums in terms of inclusión and exclusión on transport and accidents policies.
Executive and Adminsitrative Bilingual Assistant foro ver a year period for the Loss Control and Risk Underwriting Managers.
Responsible of the agenda in terms of meetings, business travellin, correspondence, telephone calls. Processing of expenses and travel expenses. Review and processing of general correspondence and related to management of the International accounts (referred businesses).
Education
The Fullcircle in association with Accreditat/ Online
Advanced Certificate in Teaching English as a Foreign Language (TEFL – Registration code: NlFShj74ZX), May 2020.
University of Michigan / Cambridge Assessment English/CEN, Guayaquil – Ecuador
Certificate of Proficiency in English, Level: C2 (Registration number:-) , May 2019
Ministerio Popular de Relaciones Exteriores, Justicia y Paz, Caracas – Venezuela
Public Interpreter, July 2014
Universidad Metropolitana, Caracas – Venezuela
Legal Translation Programme October 2013 through July 2014
Universidad Metropolitana, Caracas – Venezuela
General Translation Programme September 2012 through June 2013
Pima County Community College, Tucson, Arizona
ESL Advanced Level July through Decembe r1994
CPR August 1994
Instituto Universitario Jean Piaget, Caracas Venezuela
Psicopedagogist, Specialty in children with learning dissabilities 1988 through 1991
Seminars
Professional update seminars related to education at Unidad Educativa Alborada, Cambridge (various), Books ‘n Bits (variuos). 2014 through 2020.
Other áreas seminars: Customer service, Bonds,Insurange, Sales and negotiation, internal systems from the different companies in experience, Microsoft Office (Word, Excel, Power Point, Publisher). Effective communication.
Others
Windows XP/7/10 MS Office (Word, Excel, Power Point, Publisher), Outlook, Outlook Express, Lotus Notes, Internet. Social Networks.
Personal references in Ecuador
Carol Valenzuela – Mobile: (-
Suyen Flores – Mobile: (-
Francisca Herrera – Mobile: (-
Personal references in Caracas, Venezuela
Luis Cardona – Mobile: (-
Ivette Jiménez – Mobile: (-
Eneida Galindo – Mobile: (-
