MARIA ROUELLA
LEDESMA
Administrative Assistant / CSR
ABOUT MARIA
WORK EXPERIENCE
I'm a hardworking Admin Assistant /
Customer Service Representative who
always strive for excellence. I have 7 years
Customer Service work experience and 2
years Administrative experience.
Virtual Assistant / Administrative Assistant
SKILLS
- Email Management
- Data Entry
- Lead Generation
- Organizing Files
- Coordinating Schedules
- Processing Documents
- Event Coordination
Pathcutter's Philippines
July 2017 - February 2019
- Creates ads for client's Facebook Page
- Prepares documents and process tenancy applications for my clients
- Schedules appointments
- Communicates with tenants and owners
- Prepares and generates reports
- Prepares and send out invoices
- Responds to email inquiries
Customer Services / Technical Support Representative
Transcom Worldwide Philippines
June 2014 - July 2017
- Answers calls and inquiries from customers
- Assists customers with their technical concerns
- Schedules appointments
Customer Services / Technical Support Representative
CONTACT ME AT:
Convergys Philippines
June 2010 - June 2014
Mobile: -
Whatsapp: -
Email:-Skype: live.maria.rouella.ledesma
Address: Talisay City, Neg. Occ., Philippines
- Answers calls and inquiries from customers
- Processes customers applications and orders
- Assists customers with their technical concerns
- Coordinates with shipping products to customer
- Schedules appointments
HOBBIES AND INTERESTS
EDUCATION
- Enjoys listening to music
- Loves to travel and explore new places
- Collects shoes
- Loves to cooks and prepare meals for my
family and friends
Bachelor of Science in Medical Technology
Riverside College
Bacolod City, Philippines
