Maria Rosario Sabando

Maria Rosario B. Sabando 1114 A. Francisco St. Singalong, Manila -- /- I ​am a professional Customer Service Representative with over 9 years of experience in handling multinational clients. My unique professional experience stems from years of providing excellent customer support, creative problem solving, and building customer loyalty. Expertise : Building a positive relationship with clients, problem-solving, energetic and positive attitude, telephone techniques and web chatting, IT skills (competent at Word and Excel) OBJECTIVE: ● To build a long-term career in Freelancing with opportunities for career growth. ● To obtain employment with a company that offers a positive atmosphere to learn and implement new skills and technologies for the betterment of the organization. ● To solve problems in a creative and effective manner in a challenging position. ● To bring my strong sense of dedication, motivation, and responsibility, and to utilize my qualifications obtained through online courses Personal Data Age : 49 Birth Date : Aug. 27, 1971 Birth Place : Manila Sex : Female Civil Status : Single Citizenship : Filipino Religion : Roman Catholic Height : 5’3 ½” Weight : 110 lbs. Name of Mother: Lucia Botin Sabando Occupation: Deceased Name of Father: Antonio L. Sabando Occupation: Deceased Educational Background​: Tertiary : La Concordia College 739 Pedro Gil Street, Paco, Manila City Bachelor of Science in Nursing 1987 - 1989 Secondary : Arellano University ( A. Mabini High School) Taft Avenue corner Membo St. Pasay City 1982 - 1986 Primary : E. Delos Santos Elementary School Singalong-Malvar St. , Malate Manila 1976 - 1982 Skills • • • Computer Literate Adaptability and ability to work under pressure Accuracy and Attention to details Training Attended : VA Bootcamp- Attended a paid online training for Virtual Assistant took up email management, Social Media Management, WordPress Management, Internet Research, Schedule Management, and Office Application Work Experience July 10, 2019 - present ​ Email and Chat Support Representative Google (YouTube TV) Cognizant Technology Solutions June 01, 2015- Jan 2017 ​Technical Support Representative Samsung Account Harte Hanks Phils. Inc May 2012 – Nov.3,2014 Consultant eBay Account (U. K.) Sutherland Global Services Philippines Inc. September 5, 2011 – May 2012 Consultant Account Now (Financial Account) Sutherland Global Services Philippines Inc. November 10, 2010 – August 2012 Call Center Agent eBay Account (N. A.) Eperformax Contact Center & BPO January 2000 – January 2002 Executive Secretary Padrones Consultancy January 1996 – June 1996 Casino Dealer / Table Supervisor Subic Bay Resort and Casino Philippines May 1995 – December 1995 Casino Dealer / Table Supervisor Sharaton Hotel Cambodia October 1993 – May 1995 Casino Dealer Genting Highlands Hotel and Casino Malaysia March 1989 – April 1991 Service Crew Pizza Hut Reference • Rosette Vito Cruz Supervisor (Samsung Account) Harte Hanks Philippines Inc. - • Mary Pauline Benavidez TeamMate (Samsung Account) Harte Hanks Philippines Inc. - • Jeffrey Belchez TeamMate (Samsung Account) Harte Hanks Philippines Inc - Maria Rosario Sabando Signature