Maria Rizzalyn D. Doros

PROFILE REACH ME AT Research Supervisor in a Knowledge Process Outsourcing industry with proven experience in project organization of market research activities from various industries. Controlled and directed aspects from pre-process to completion after determining the demands for the projects. Strong expertise on developing and streamlining processes to achieve and exceed client’s requirement in timely manner. Mobile#: - WORK EXPERIENCE Email:- Research Supervisor SENCOR, Inc. | November 2010 - November 2020 Address: 91B Saint Florence St., Brgy. Holy Spirit, Quezon City SKILLS SUMMARY Strong project planning and organizational skills. Strong attention to details (accuracy and quality). Ability to meet all deadlines set including stringent ones. Ability to maintain high performance levels within large team of researchers. Managing multiple tasks and activities simultaneously. Experienced in leading a team and coordinating with cosupervisors. Proficient in market research and analysis, data formatting, data validation, and data profiling. Proficient in MS Office: Word, PowerPoint, and Excel (incl. pivot tables); Google sheets, slides, drives etc. Proficient in data quality assurance processes. Strong document management skills Proficient in file/records maintenance. Results-oriented Quick learner Proficient in English written and verbal communication. Controlled and directed aspects from pre-process to completion of the following projects: - Data scraping of license and invoice details from Text, Images, and Video license agreement; - Market research and analysis from different industries (legal, Fortune 500 corporations, accounting and financial, medical/pharmaceuticals, academic, etc.) for clients use to give them a competitive advantage; - Contact Sourcing / Lead Generation; - Data scraping, content development and edit of legal and academic websites; - Ad hoc and pilot projects Streamlined research process to meet tight deadline for multiple projects. Paid close attention to client's concerns, addressed their queries and achieved an exceptional level of customer service. Conduct project orientation and trainings. Produced monthly project performance reports using advanced Excel spreadsheet functions. Handled numbers of escalations per day. Worked hand-in-hand with internal programmers to improve process workflow with the use of work management system and project tracking system. Collaborated with leadership team and team members to come up with reliable methods for research processes and implement best practices to achieve organizational and team goals. Team Leader - Research Analyst SENCOR, Inc. | December 2008 - November 2010 Led more than 30 data analysts and successfully met all key milestones for every research and marketing related projects. Tested incoming projects and prepared reports using advance MS Excel spreadsheet functions. Collected data on competitors, consumers and marketplace and consolidated data into presentations and report. Corrected any data entry error to prevent later issues such as duplication and inconsistencies. Trained new team members on data conversion projects and marketing related projects. Performed quality audit of every project prior to submission. Assigned daily group task. Evaluate daily performance of the group. Escalated relevant issues to clients. CHARACTER REFERENCES Celia C. Laviste (Manager) SENCOR, Inc. --Herma F. Pestaño (Research Supervisor) SENCOR, Inc. -- Data Analyst II SENCOR, Inc. | March 2008 - December 2008 Validated incoming data to check information accuracy and integrity to avoid duplication and inconsistencies. Process legal data conversion projects. Performed quality audit of converted data. Post-validation of transmitted data using client's software. Updated content of United States legal directory (individual and organization). Performed quality audit of the scraped data prior to submission. Conducted legal research and analysis on courts and judges of United States. Conducted research, gathered information from multiple sources and presented results. Liza V. Silvino (Research Supervisor) SENCOR, Inc. -- Data Analyst I SENCOR, Inc. | March 2007 - March 2008 Marynel C. Negru (Data Analyst III) SENCOR, Inc. -- Team Leader (Fresh Section) Waltermart Supermarket (Benison Group of Companies) | July 2006 - January 2007 Typeread, Proofread, Tagging/Formatting, and Browsing of legal documents using Typereader Professional, Multiedit and Adobe Professional. Handled and led fresh category operations. Tasks includes purchasing, item monitoring, employee and merchandisers supervision and scheduling. Team Leader Chef Donatello (Specialty Beans Philippines Inc.) | May 2005 - April 2006 Handled and led Front-of-the-House operations. Tasks includes crew training, safe cash handling, issue cash funds to cashiers, crew scheduling and payroll, and outbound marketing activities. Service Crew Carl's Jr. (Diversion Food Inc.) | October 2003 - May 2005 Cashiering. Customer Service. Kitchen Staff. TRAININGS AND SEMINARS Guthrie Jensen's Communication Assertiveness DLSU Graduate School of Business | Makati City | August 16 and 24, 2010 Guthrie Jensen's People Handling Skills DLSU Graduate School of Business | Makati City | April 13, 16, 19, 23, 27, and 29, 2010 Guthrie Jensen's Effective Business Writing DLSU Graduate School of Business | Makati City | Jan. 23, 25, 29, Feb. 2, 5, and 8, 2010 Guthrie Jensen's Oral Communication DLSU Graduate School of Business | Makati City | November 3,9, 10, and 12, 2009 Scope Management SENCOR, Inc. | Makati City | April 25, 2012 Problem and Incident Management SENCOR, Inc. | Makati City | April 25, 2012 Standard Project Documentation SENCOR, Inc. | Makati City | May 18, 2012 EDUCATIONAL HISTORY Bachelor of Science: Business Administration major in Management, 2006 Rizal Technological University | Mandaluyong City Scholarship Grantee: City of Mandaluyong Collegiate Scholarship