Maria Riano

Maria Riano

$35/hr
Logistics and supply chain management
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Manizales, Caldas, Colombia
Experience:
4 years
MARIA P. RIANO Logistics and Supply Chain Manager CONTACT PROFILE - Experienced Supply Chain and Order Management Analyst with - over three years of experience and a Bachelor’s in Logistics and Manizales, Colombia www.linkedin.com/in/maria-p-riano Supply Chain Management. Strong background in managing end-to-end order lifecycles and delivering exceptional customer service. I have expertise in group coordination and excel in teamwork. Proficient in data analysis, problem-solving, process optimization, and cross-functional collaboration. Good written EDUCATION and oral communication skills. I possess advanced comprehension of logistics and supply chain and terminology, Miami Dade College along with knowledge of medical and insurance processes. 2022 - 2024 Proficient in Microsoft Office, Oracle, Tableau, Noetix, PEGA, Bachelor’s degree in Logistics and Supply Chain Management 2018 - 2021 and healthcare financial platforms, excel at adapting to immediate and unforeseen challenges. Bilingual in English and Spanish, I am dedicated to driving continuous improvement. Associates in Arts WORK EXPERIENCE AWARDS & CERTIFICATIONS Verizon Supply Chain and Order Management Analyst Aug 2021 - Sep 2024 Certificate in Business Analytics Certificate in Procurement Analyze and report data accurately to drive informed Certificate in Bloomberg Market decision-making in supply chain and order management. concepts Develop and maintain comprehensive documentation, Lean Six Sigma yellow belt including SOPs, work instructions, and training materials. Serve as a key point of contact for addressing escalations in LANGUAGES English: Native Spanish: Native supply chain and order management, ensuring timely resolutions. Manage end-to-end customer order lifecycle, ensuring precision and adherence to timelines. Collaborate cross-functionally to expedite order processing and fulfillment, optimizing customer satisfaction. Identify and implement process improvements to enhance SKILLS Customer service orientated Group coordination of individuals Proficient in Microsoft Office, Oracle, WinSCP, Jira, SailPoint, Tableau, Noetix, OpenText, PEGA and Healthcare Financial supply chain efficiency and compliance. Lead initiatives to streamline processes, reduce lead times, and boost overall agility. Execute rigorous test plans for supply chain processes to ensure reliability and accuracy. Collaborate with IT teams to identify and implement automation opportunities, enhancing operational efficiency platforms. Good written and oral Baptist Health South Florida communication skills Patient Financial Representative Problem solving May 2016 –Aug 2021 Proficient in adapting to the immediate or unforeseen challenges Advanced comprehension in Supply chain terminology Advanced comprehension in Medical terminology - knowledge of insurance processes Demonstrate service excellence and positive interpersonal skills in dealing with patients Coordinate patient flow/scheduling Deploy legal, ethical and compliance related documents Verify and process insurance policies Process monetary collections Screen patients on initial entry Take inbound/outbound calls while maintaining work queue Guess?, Inc Retail Sales Accociate November 2015 – May 2016 Ability to work well as a team player in a fast-paced, energetic environment Quote prices, discounts, credit terms, as well as trade-in allowances warranties and delivery dates Cultivate successful relationships with retail customers Ensure customer satisfaction at every stage of sale Build rapport with customers by asking/probing questions and utilizing effective listening skills Organizing and stocking store with arriving inventory
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