Maria Remelie Garcia

Maria Remelie Garcia Hidden Greenland Subdivision Candelaria Quezon, Philippines - / --www.linkedin.com/in/mrem-garcia- PROFESSIONAL SKILLS AND ABILITIES Computer Skill Group • Applied the knowledge in MS Excel by placing the collected data in tables and graphs, as well as integrating the report into MS Office or Google Suits. • Demonstrated competence in MS Word by writing organized minutes of the meeting, letters, contracts, and product proposals. • Editing photos using Adobe Photoshop or Adobe Lightroom. • Creating logos and layouts using Adobe Illustrator, Canva, and Corel Draw. • Making 3D models using Solidworks, and Sketchup. Rendering thru Keyshot. Interpersonal Skill Group • Demonstrated active listening in the workplace by exchanging supportive ideas with colleagues and clients. • Performed quality work outputs with minimal supervision and was thrilled to do the task independently. • Motivated to learn more and open to self-improvement by evaluating and observing own performance. • Created a positive and high-functioning work environment through enthusiasm and optimism. Machines Operated Skill Group • Able to use 3D Scanner, edit it, and 3D Print the scanned object on small scale. • Create mold out of plaster of paris, clay, wood, and boards and create packaging using Vacuum Forming Machine. • Able to CNC, sticker cutter, and laser cutter using wood, acrylic, board, and other materials that are needed to do. Page 1 of 5 Maria Remelie Garcia Hidden Greenland Subdivision Candelaria Quezon, Philippines • - / --www.linkedin.com/in/mrem-garcia- Use different hand tools such as Band Saw, Scroll Saw, Circular Saw, Mitter Saw, Drill Press, Lathe Machine, Sash Router, Rotary Tools, Heat Gun, Grinder, Hand drill and other Hand-held tools, and Welding Machine. Customer Service Skill Group • Answered inquiries from various walk-in customers by giving proper guidance and assistance. • Addressed several customer complaints in a day by responding in a timely and polite manner. • Makes sure that the customers leave satisfied. • Can assist using CRM such as Trello, Slack, Shopify, and GoDaddy. • Performed multi-task in a high volume of quality work with combined duties of written and verbal communication. WORK EXPERIENCE Technical Chat Support Representative Present 3D Printers Online • • • • • • • • • • • • • November 2020 – Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Assisting customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment. Communicating with supplier. Page 2 of 5 Maria Remelie Garcia Hidden Greenland Subdivision Candelaria Quezon, Philippines - / --www.linkedin.com/in/mrem-garcia- Project Coordinator MCC Global Label Solutions June 2020 – May 2022 • Ensure that Manufacturing Specifications are duly-accomplished by Sales/Customer Service. • Ensure all new estimates have been fully reviewed in key process areas of Process parameters, Press allocation, Material use, suitability, and price. • Ensure creation of Master Estimates as needed • Ensure all estimates are generated within 24 to 48 hours. • Ensure full communication with the Project Supervisor & Production team regarding all work that is subject to review. • Provide details reports and analysis, as required or instructed by General Manager or Project Supervisor. • Review new work with the production team as required. • To coordinate project development with Sales and Customers and provide technical support. • Provide technical support to sales and customers • To evaluate and review projects and practices and propose improvements that target efficiency, effectiveness, and adaptability. Industrial Design Laboratory Technician De La Salle – College of Saint Benilde - Manila, Philippines June 2013 – August 2020 • Provides technical and operational support for the use of various laboratory equipment. • Maintains clean and safe working conditions to adhere to occupational health and safety regulations at all times. • Monitors the inventory of stock of materials and tools for ID laboratory use. • Operate and maintains Rapid Prototype Machines. • Operate 3D Printer/s, Laser Cutter, 3D Scanner, Sticker Cutter, and CNC. • Maintenance and Repairs of minor machine damage. • Provide monthly reports to immediate Supervisor such as stock inventory, condition of equipment, and missing items. • Provide assistance to the instructors and students on the production of projects. • Fabricate various components for projects. • Recommending adjustments or modifications for preventing defects and attaining alternative solutions to projects. • Secure inventory of tools, parts, machines, and projects for ID Laboratory use. • Process material requisition as and when required. • Perform other related duties and responsibilities as specified by the immediate Supervisor. Page 3 of 5 Maria Remelie Garcia Hidden Greenland Subdivision Candelaria Quezon, Philippines - / --www.linkedin.com/in/mrem-garcia- Layout Artist jenny-of-all-trade - Lucena, Philippines June 2012 – March 2013 • Creating the layout of wedding invitations, christening invitations, birthday invitations, tarpaulins, the layout of souvenirs or personalized items like button pins, ordinary mug & magic mug, key chains, mouse pad, id lace/lanyard, t-shirt layout, PVC ID, plaque &, etc. • Help produce the product itself by using machines such as heat-press, ID press, and mug press. Data Encoder Staff Alliance Inc. Kumon Philippines, Inc.- Manila, Philippines • • • • February 2011–July 2011 Record and update confidential files of students. Verify and review entries once data are encoded. Reformat previously entered data. Use electronically transmitted files, scanners, or other systems for character recognition to do so. EDUCATION Technological University of the Philippines – Manila, Philippines Masters in Graphic Technology October 2017 – To date Southern Luzon State University – Lucban Quezon, Philippines Bachelor of Science in Industrial Design Technology June 2006 – April 2010 ADDITIONAL CREDENTIALS / PROFESSIONAL DEVELOPMENT • General Virtual Assistant / SEO / Facebook Ads and Marketing 2022 Solidworks Essential 2019 2019 • Tungsten Inert Gas (TIG) 2018 • Advance Customer Service 2017 • Shielded Metal Arc Welding (SMAW) 2017 • Microsoft Excel 2010 Training 2015 • s Page 4 of 5 Maria Remelie Garcia Hidden Greenland Subdivision Candelaria Quezon, Philippines - / --www.linkedin.com/in/mrem-garcia- • Rhinocerous 5 2015 • Basic Occupational Safety and Health (BOSH) Training 2015 HOBBIES / INTERESTS / LANGUAGES • Photography; Sketching • Watching Movies • Languages: Tagalog Page 5 of 5