MARIA RAEGINA A GALERA
VIRTUAL ASSISTANT/
CUSTOMER SERVICE
PROFILE
WORK EXPERIENCE
August 2018 - July 2019
Executive Virtual Assistant - Nordforth
Work in accordance with the jobdesk provided by the company
I have a lot of experience in this
field. I am reliable and goaloriented person. I am a team
director. Helps in research thru LinkedIn sales navigator, appointment
setter and helps in data analysis.
Real Time Analyst - TELUS Int'l. Phils.
player who also enjoys helping
March 2015 to May 2018
others. I have many skills and I
Real-time monitoring, responsible for the maintenance of service levels.
enjoy learning from others . Selflearning is another way for me to
upgrade my skills. I enjoy working
in this job. Friendly and with
exemptional interpersonal skills.
EDUCATIONS
1992 - 1995 Sacred Heart College
Ensures that APS requirements are met for every interval.
April 2010 - March 2015
CSR - TELUS Int'l. Phils.
Customer support for Telco account, Utility service and Financial
account.
February 2009 - October 2009
CSR - Convergys
Customer support for Telco account
November 2005 - December 2008 CSR - Teleperformance
Banking and Finance - 3rd year
Customer support for Telco account
College Undergraduate
August 1995 - March 2005
Administrative Clerk - LGU Sariaya, Que.
Admin and Clerical duties
MY SKILLS
Customer Support
Microsoft Office
CONTACT INFORMATION
Data Analysis
Google Apps
Canva Expert
Admin Assistant
Calendar & Email Managment
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https://www.linkedin.com/in/ma
ria-raegina-galera-b-/
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27 Rizal St. Pobl;acion 2
Sariaya, Quezon 4322
