Maria Pena

Maria Pena Personal info Date of birth: Nationality: Phone number: Email address: 07/08/1995 Colombian -- Profile International business graduate from EAFIT University. Proficiency in the English language level B2, Portuguese B2 and French B1, with experience in communication, leadership, negotiation, and teamwork. Management of Microsoft office. With vision and skills for interdisciplinary work, interpersonal relationship management. Interest in the academic update. Education EAFIT University Medellin Colombia International Business Bachelor of International Business from EAFIT University, Colombia 01/2013 – 12/2018 Work experience Accenture LTD/ Stanley Black & Decker Medellin Colombia Decathlon Colombia Medellin Colombia Business Operations Analyst 03/2019 – Currently Credit and Collection Analyst for customer Stanley Convergent Security Business Unit in Canada. • Managing a- CAD portfolio. Targeting the OD reduction primarily focusing on the +90 bucket. • Make direct customer contact to improve Canadian goals & objectives by collecting • receivables, providing reconciliations of customer disputes, resolving receivable issues, and negotiating settlements while protecting company assets. • Assisting on process mapping andflow charts design for Order to Cash of Stanley Convergent Security. • Log all customer payments to the correct reports • Pinpoint delinquent customer accounts through various means, e.g. written correspondence, phone contact, skip-tracing, and making arrangements for payment • Administer all billing and reporting activities in response to deadlines • Liaise with senior management about late payments and following up Commercial consultant 09/2018 – 03/2019 Full time commercial consultant in the Fitness Section, in charge of advising and helping clients, missioner for the Fitness section in inventory and stock, responsible for always having the section to the top without any type of product breakdown. Skill Summary Software Microsof Office SAP ERP-PRD Accounting software Languages English French Portuguese Spanish Professional Professional Professional Native