Maria Paola Lopez

MARIA PAOLA LOPEZ VIRTUAL ASSISTANCE AND CHAT SERVICE SUPPORT CONTACT Mobile:- E-mail:-Location: Poblacion Bustos, Bulacan EXPERIENCE Cardpeak Marketing Sales Consultant January 2017 - March 2019 First Seed of Hope Credit Corporation PROFILE I am an experienced virtual assistant and chat support specialist who is looking for a full-time job in order to enhance my skills, and gain more experience and knowledge in my field. increase credit card customers engage and educate customers on product usage convey brand information to customers and respond to questions/inquiries that arise responsible for daily/monthly/sales targets worked effectively without direct supervision typing, preparing and collating reports organizing and servicing meetings Office Assistant April 2019- December 2019 logging or processing bills or expenses managing email inbox of the company acting as a receptionist and/or meeting and greeting clients Josh's Garden CareGeelong book daily appointment with the customers manage a contact list prepare customer spreadsheets and keep online records organize client's calendars perform market research create presentations, as assigned address employees administrative queries provide customer service as first point of contact Virtual Assistant December 2020- Present EDUCATION Bicol University Bachelor of Arts in English June 2014 -March 2018 SKILLS Clear Email and Chat Communication Attention to detail Flexible Administrative Skills Time Management and Flexibility Empathy Ability Computer skills / tech savvy Data Entry and Product Listing