Maria Neña Perez

MARIA NEÑA PEREZ A dynamic and results-driven professional with a Bachelor of Science in Hospitality Management, bringing extensive experience in customer service, team leadership, and creative media production. Known for excelling under pressure, managing time effectively, and delivering innovative solutions in event planning and operational management. Recognized for building strong client relationships, enhancing customer satisfaction, and driving efficiency to achieve organizational success. Actively seeking opportunities with a forward-thinking organization to leverage these skills, support its objectives, and contribute to meaningful growth and impact Skills & Expertise • • • • 83 3rd street Paraiso, San Jose Tacloban City, Philippines - - HOBBIES AND INTERESTS • Event Photography and Videography • Floral Arrangements and Gardening • Traveling and Exploring Local Cultures • Creative Writing and Blogging • Designing Invitations and Personalized Graphics Hospitality & Customer Service: Exceptional ability to manage and oversee restaurant operations, handle reservations, and provide outstanding guest experiences. Creative Media Production: Proficient in videography, photography, and graphic design, including logo and invitation creation. Technical Skills: Advanced knowledge of Microsoft Office (Word, PowerPoint, PDF) and adept in email communication. Personal Attributes: Strong time management, attention to detail, teamwork, and ability to thrive under pressure. Professional Experience Videographer Mark of the Jungle Plants | 2024 – 2025 • Produced high-quality event footage and managed smooth shooting processes. • Collaborated with local content creators and filmed engaging, unique events. • Acted as a florist seller, graphic designer, and email assistant, managing inquiries and customer communication. • Consistently received positive feedback and appreciation for exceptional work. All-around Staff Manager Caleb’s Grill and Restaurant | 2022 – 2024 • Directed restaurant operations, ensuring smooth activity coordination and inventory management. • Delivered inclusive service, maintaining excellent guest relations with local and international customers. • Enhanced customer experiences by handling telephone reservations and inquiries professionally. • Achieved recognition for exemplary service, earning thank-you notes and positive feedback. Front Desk Staff & Food and Beverage Attendant Leyte Park Resort & Hotel | 2017 • Welcomed guests warmly, meeting their needs with efficiency and positivity. • Ensured smooth operations during shifts, addressing any challenges proactively. • Received commendation notes and positive feedback from guests and managers. Achievements • Consistently praised for excellent guest services and operational efficiency. • Recognized for producing visually appealing designs and creative media content. • Fostered long-term relationships with guests and colleagues, ensuring a positive and collaborative environment. References Shall be provided when requested.