Maria Mutya Cabudsan Bautista

Maria Mutya Cabudsan Bautista General Virtual Assistant / Customer Service Specialist Overview I am a passionate administrative assistant/customer service specialist with more than six years of experience. Now, I am looking for an opportunity to work as a virtual assistant. I do not have a virtual work background so I enrolled in a month long virtual assistant class to be equipped to work virtually. Core Competencies Administrative support Customer service Excellent communication skills Organizing skills Email and calendar management Attention to details Great team player Commitment to excellence Works under pressure Bookkeeping Contact Details Address: Mobile: Email: Caloocan City, Philippines -- Academic Details Department of Business Administration BA Major in Management - Work Experiences Administrative Assistant- College of Pharmacy, King Saud bin Abdulaziz University for Health Sciences ● ● ● ● Provides administrative support in the Office of the Dean Handles correspondences, manages calendar, and other administrative support tasks Manages emails, prepares memorandum, arrange meetings, prepares reports Assist in projects, seminar, trainings, and workshop preparations 2 ● Trains new administrative staff, screen applicants, and do basic bookkeeping Technical Specialist Teletech ● ● ● ● ● -/- Provides excellent customer service Answers phone calls Assist in customer technical needs by using available tools Prepares documentation Schedules technician, as needed Legal Secretary- Romulo Mabanta Buenaventura Sayoc & Delos Angeles ● ● ● ● Assist the Managing Director and its office Manages email, answering phone calls, and typing Organizing and filing Assist in preparing clientes related documents Customer Service Specialist Convergys ● ● ● ● Provide excellent customer service Answers phone calls Assist the customer needs by using available tools Prepares documentation Customer Service Representative IBM Daksh Business Process Service, Inc. ● ● ● ● ● - Provides excellent customer service Answers phone calls Assist the customer with their baggage concern by using available tools Prepares documentation Make outside to call to customer, as needed Shift Manager All’s Well Food Corporation ● ● ● ● ● ● - - Provides excellent customer service Manages store operations Manages the store cleanliness Prepare reports (sales and inventory) Ordering of products Prepares crew/staff schedule, and conducts new product and service trainings