Maria Monica Toro Gaitan

Maria Monica Toro Gaitan Communications / Marketing / Commercial Management PROFILE Phone:- E-mail:-LinkedIn: n/mar%C3%ADam%C3%B3nica-toro- Bachelor’s degree in Communications. Work experience in the areas of communications, marketing, events and commercial, focused on: i) business communication ii) strategic and digital marketing iii) events organization-logistics iiii) customer loyalty. Spanish and English interpersonal and communication skills. Graduated from a bilingual high school, with a high level of oral and written English. Also, intermediate level of French (oral and written). STUDIES Word, Excel, PowerPoint, SAP Business One, Opera System Reservation • English: advanced level • French: average level 2020 - 2021 Bogota Master’s in Marketing and Commercial Management OBS Business School – Barcelona University 2010 – 2015 Bogota Bachelor’s degree in Communications Pontificia Universidad Javeriana 2004 – 2010 Bogota High School Saint George´s School WORK EXPERIENCE • Strategic - digital marketing • Events organization • Business communication • Business development • Customer service • Negotiation with customers and suppliers • Sales • Teamwork • Adaptability to changes • Executive assistance Stryker Colombia Manager & Communications Executive April 2021 - Actually Coordinated internal communications for NOLA (North Latam) Region. Designed high impact presentations for the management team. Led and coordinated key internal events. Coordinated corporate affairs in both Colombia and Puerto Rico. Designed business agendas for international corporate trips. Executive Assistance to the General Manager: moderation of presentations and events, development of meeting minutes, issuance of tickets, transfers and accommodation, expense reports. • Administration of suppliers. • Participation in the weekly NOLA Staff Committee and strategic meetings. • • • • • • Heel Colombia Marketing & Events Assistant January 2019 - June 2020 • Executed the marketing plan at a regional level (campaigns, national and international events, sponsorships, BTL activities). • Coordinated the execution of national and international events (virtual and face-to-face). • Coordinated virtual medical graduates in different cities. • Led the budget (COP 500 - 800 million) and expense control for key project across the marketing area. • Provided executive assistance to the Scientific Director, the Medical Affairs Coordinator, Product Managers and headquarters in Germany. • Monitored administrative tasks such as: updating the calendar activities, purchase orders, bill payments, purchase of POP materials, make travel arrangements. Brigard Urrutia Marketing & Communications Analyst April 2017 - May 2018 • Prepared communications, presentations, spreadsheets for the marketing team. • Organized and coordinated corporate events. • Digital content generation for social media and the website. • Implemented an external communication strategy, focused on optimizing customer service. • Controlled and monitored the Networks, Chambers and Associations of the firm. • Designed business agendas for Partner's international travels. • Provided customer service and request management services. Comunica2Marketing Bilingual Communications & Marketing Analyst May 2016 - April 2017 • Executed marketing strategies, aimed at customer loyalty. • Organized and developed internal and external events. • Developed endomarketing and internal communication strategies. • Introduced the company’s portfolio to potential clients (telemarketing). • Coordinated commercial visits to current and potential clients. • Provided administrative and executive assistance to the General Manager of the agency. NH Collection Bogota WTC Hotel Bilingual Concierge Nov. 2015 - May 2016 • Provided customer service and request management services. • Promoted events held by the hotel. • Coordinated hotel reservations for special guests, groups or conventions. • Administrative assistance to the General Manager. • Ongoing advice for guests, foreign visitors. Productos Ramo S.A. Communications Trainee January 2015 - July 2015 • Led internal events for more than 500 employees at the industrial plant. • Coordinated wellness, training and development campaigns for employees. • Developed communication pieces for mailing (newsletter) and digital screens. • Managed customer service. • Wrote articles for the corporate magazine.