Maria Micaela Abigail Halili

MARIA MICAELA ABIGAIL HALILI GENERAL ADMINISTRATIVE ASSISTANT #1368 San Roque Village Santo Tomas City Batangas - Seeking a position in a reputable, forward-moving company where I can contribute my diverse experience in operations, education, and project coordination. Eager to learn new skills, adapt to different cultures and work environments, and grow both personally and professionally, so I can contribute effectively to the team, support the company’s goals, and help others along the way. AREA OF EXPERTISE Customer Support & Client Relations Lead Management & CRM Tools Administrative Operations Email & Chat Communication Process Documentation & Compliance Cultural Sensitivity & Empathetic Service PROFESSIONAL EXPERIENCE General Administrative Assistant VA, BAO Investment Group LLC Feb 2024 - Present Manage daily client communications via chat and messaging, guiding prospects through our intake process and entering qualified leads into our CRM Coordinate with building staff and leasing agents to gather key documents such as commission structure agreements, application screening requirements, and leasing terms Assist with preparing marketing materials (flyers, social media posts, etc.) English Second Language Teacher/Tutor, Bibo Global Opportunity, Inc. March 2021 - Present (Part-time) Teach English to students based on their skill level and learning needs, giving them full support during each lesson. Help students feel comfortable by being patient, understanding, and easy to talk to. Create a supportive and engaging learning environment to help students build confidence and proficiency in English. School Registrar Assistant, iAcademy April 2019 - February 2020 Help manage student records and supported daily office tasks to keep things organized and running smoothly. Work closely with the team to complete tasks on time and make sure everything was accurate and up to date. Explain rules and steps clearly to help students and staff understand the registration process. Project Coordinator, SDI Media Philippines Assist in developing project plans, timelines, and schedules. Maintain organized project files, contracts, and reports. Ensure clear and timely communication among all team members. EDUCATION May 2017 - May 2018 June 2013 - April 2017 Bachelor of Arts in Communication Lyceum of the Philippines - Laguna ADDITIONAL INFORMATION Languages: English, Filipino Certifications: Social Media Marketing and Management In-depth Course/Apprenticeship Program - FVA Business Consultancy - November 28, 2021 SKILLS Adobe Acrobat (for editing PDFs) Canva or basic graphic design tools (for marketing flyers, etc.) CRM software Microsoft Office Suite (Word, Excel, Outlook) Google Workspace (Docs, Sheets, Calendar) Data entry and record keeping File organization (digital and physical) Emotional Intelligence Adaptable and flexible Collaboration