Maria Melissa Sebastian

MARIA MELISSA SEBASTIAN VIRTUAL ASSISTANT / CUSTOMER SUPPORT WORK EXPERIENCE ALL ABOUT ME I’m a proactive and hardworking person, seeking a position where I can help achieve business goals and boost productivity. CERTIFICATIONS • National Certificate III in Bookkeeping • Global Communications and Management Academy • Virtual Assistant Bootcamp CONTACT INFO Mobile:- Email:-Address: Lt8 Blk 11 Greenpoint Homes, Mambog 4, Bacoor Cavite 4102 CORE SKILLS • Email Handling • Calendar Management • Internet Research • Social Media Management • Google docs and sheets / Microsoft Office docs and excel • Data Entry • Customer Service Customer Service Representative Eperformax - Sprint, 2018 to Present • Responded to customer's inquiries and provided options • Maintained customer records by updating account information • Provided basic troubleshooting Documentation and billing Clerk Orient Freight International Inc.,- • Organized documents and prepared excel data entries • Compiled information and prepared reports • Updated customer's files with issued invoices • Prepared invoices and credit notes • Transmitted invoices to credit and collection department • Managed and organized emails Accounting Assistant Rayomarine Inc.,- • Prepared financial statements and post general ledger • Managed and organized emails • Provided clerical / admin assistance to management EDUCATION BACKGROUND Southern Luzon State University Bachelor of Science in Business Administration Major in Financial Management, 2016 Sacred Heart College Completed High School Requirements, 2012