Maria Marivic V. Estacio

 Maria Marivic V. Estacio 287 Badbad St. Brgy.Sta. Cruz Iriga City Camarines Sur-- Summary:  I’ve been working as a Customer Service Representative for 3 years. During that time I was trained to take emails, phone and chat. SKILLS Proficient and knowledgeable in SEO, WordPress, Quickbooks,WebHosting, Social Media Marketing, Email/Calendar Management ,Adworks, MS Office Good typing speed (45 words per minute) Customer Service Skills ( chat, phone, email) Technical Support Skills ( able to trouble shoot Pc, Consoles, Internet Connection (UO Trace, Port Forwarding) ) WORK EXPERIENCE Technical Support Representative- EA Sports Sitel Philippines Inc. November 10,2014 – June 10,2016 Customer Service Representative-Cignal TV,Inc Spi Global Inc.-PLDT August 8,2013- November 10,2014 Customer Service Representative-Cignal TV,Inc Customer Service Representative/Back Office Sterling Global May 2012 – May 2013 Secretary Government Employee March 2011-May 2012 EDUCATIONAL BACKGROUND: Tertiary:Our Lady of Fatima University Bachelor of Science in Nursing- University of the East, Recto Bachelor of Science in Marketing Management- ____ ABILITIES: Good Communication Skills Ability to handle stress effectively Ability to deliver superb customer service experience Interpersonal Skills Highly-organized Dependable person I do hereby that the above information is true and correct to the best of my knowledge and belief. Maria Marivic V. Estacio Applicant