Lourdes Oscunepe--
Work Experience
Travel and Lifestyle Manager
Elite Lifestyle Manager
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Remote
Dec 2022 -present
Build and maintain strong relationships with clients, understanding their travel and lifestyle preferences, interests, and
expectations.
Act as the main point of contact, providing personalized recommendations and addressing any inquiries or concerns
promptly.
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Design and plan custom travel itineraries tailored to clients' preferences, including transportation, accommodation,
activities, and dining.
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Offer lifestyle concierge services, such as event planning, restaurant reservations, entertainment bookings, and access to
exclusive experiences
Provide recommendations and organize special occasions, celebrations, and other lifestyle-related requests.
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Establish and maintain relationships with a network of trusted vendors, suppliers, and partners to deliver high-quality
services and experiences.
Business Development
GP Services Limited Malta De
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Remote
Dec 2019 to Dec 2022
Cold Calling
Partnership Development
Metric and reporting
Generate leads through various channels, including online research, networking events, trade shows, and industry
conferences.
Identify potential partners, distributors, and collaborators that align with the company's growth objectives.
Collaborate closely with the marketing team to create targeted campaigns and materials that resonate with potential clients.
Inside Sales
Planet Verify, Ireland
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Lead Generation
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Cold calling prospects
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Booking meetings with customers and potential customers
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Performing Demo of Platform to potential clients
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Follow clients closely through the entire sales process.
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Tracking, analyzing and reporting to management
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Handling inbound customer support
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Complaint management and ticketing from existing clients
Remote
Jun 2019 – Nov 2019
Business Development Partner
Tripaneer, Netherlands
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Cold Calling, providing demonstrations, and converting new clients.
Prospecting and Emailing Campaigns
Onboarding new clients and introduce them to the new platform
Introduce Clients to Account managers.
Follow clients closely through the entire sales process.
Working closely with the Marketing team, to apply client’s feedback.
Tracking, analyzing and reporting to management
Travel and Lifestyle Manager
American Express
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Remote
Dec 2017 to Dec 2019
Buenos Aires, Argentina
May 2012 – Aug 2017
Provide employees of American Express with advice and solutions for upcoming trips bought with American Express
Travel Agency.
Work closely with Marketing team to launch promotions, financing and discounts based on the most popular destinations.
Hotel and flight reservations via GDS system (Sabre)
Solicit customer feedback.
Create databases and capture market data.
Assess client’s promotional needs.
Performing extensive market research.
Providing support on marketing campaigns design by the area.
Working closely with wholesale travel agencies to design the best travel plan for my customers.
Car rental reservations via GDS system or by direct contact with rentals.
Providing excellent customer service to my customers.
Create proactive engagement with suppliers.
Sourcing luxury products online to meet customer expectations.
Research for current events in Argentina/globally to be up to date with client’s requests.
Provide input in staff meetings as to how to further expand.
Mortgage Analyst
Buenos Aires, Argentina
JP Morgan Chase&Co.
Sep 2010 – Apr 2012
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Provide service to consumers with purchasing new homes and refinance loans of exciting properties.
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Ensure all required loans have been completed and are being disclosed with service level agreements and regulatory
disclosure requirements timeframe.
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Verifying accuracy of data between documents and system. Identify and communicate loan requirements to borrowers.
EDUCATION
Universidad del Salvador
Bachelors degree in International Relations
Languages:
English – Fluent, Spanish – Native, French – Basic
Buenos Aires, Argentina-
