Maria Lourdes Llacuna

I bring hands-on experience with Zoho CRM and Google Workspace, where I efficiently manage inboxes, organize email communications, and keep schedules running smoothly. I’m detail-oriented, reliable, and proactive, and I take pride in creating organized, stress-free workflows that support productivity and efficiency. I would be genuinely enthusiastic about contributing my skills, initiative, and positive work ethic to your organization. In addition, my BPO experience has strengthened my multitasking abilities, adaptability, and proficiency in navigating various systems, including EHR platforms and scheduling tools. I am comfortable working in fast-paced environments and am committed to delivering high-quality support that improves both patient experience and clinic operations.