- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 39 years old
- Location:
- Cagayan de Oro City, Region X, Philippines
- Experience:
- 9 years
MARIA LIZA L. DOLATRE
128 Purok 4A Gusa, Cagayan de Oro-/-
Objective:
To be part of a company that I can share and enhance my capabilities beyond my responsibilities.
Educational Background:
Xavier Univerisity- Ateneo de Cagayan- Cagayan de Oro City
Bachelor of Science in Psychology
June 2002 - March 2007
Work Experience:
TeleTech Customer Care Management Inc.
Customer Care Consultant
October 2014- September 2015
Aegis PeopleSupport
Travel Specialist
April 30 2013- April 2014
Convergys Corporation
Customer and Technical Support Representative
February 2012- May 2012
TeleTech Customer Care Management Inc.
Customer Service Representative- Email and Chat Support
May 2008 – December 2011
Customer Service Representative- Voice Support
October 2007- April 2008
National Statistics Office- Cagayan de Oro City
Enumerator
June 2007- August 2007
Ororama Megacenter-Cagayan de Oro City
HR Intern
April 2006
Certifications/Awards and Trainings Attended:
Best Associate for Email and Chat Blue Tag 2008
Top 2 Agent for the Year 2008
Exceptional Chat Handling averaging 8.03 minutes for the Year 2009
Topnotch Performance for the Year 2009
Achieved 91.50% average QA score for the entire 2010
QA Achiever of the Year 2011 (3rd place)
TeleTech Customer Care Management Inc.
Grammar Electronic Message (GEM) Training
TeleTech Customer Care Management Inc.
May 2008
MARIA LIZA L. DOLATRE
Sampaguita, Banawa, Guadalupe, Cebu-/-
Objective:
To be part of a company that I can share and enhance my capabilities beyond my responsibilities.
Educational Background:
Xavier Univerisity- Ateneo de Cagayan- Cagayan de Oro City
Bachelor of Science in Psychology
June 2002 - March 2007
Work Experience:
Aegis Peoplesupport
Customer Service Representative- Travel Accou nt
April 30, 2013 – April 30, 2014
Convergys Corporation
Customer and Technical Support Representative
February 2012- May 2012
TeleTech Customer Care Management Inc.
Customer Service Representative- Email and Chat Support
May 2008 – December 2011
Customer Service Representative- Voice Support
October 2007- April 2008
National Statistics Office- Cagayan de Oro City
Enumerator
June 2007- August 2007
Ororama Megacenter-Cagayan de Oro City
HR Intern
April 2006
Certifications/Awards and Trainings Attended:
Best Associate for Email and Chat Blue Tag 2008
Top 2 Agent for the Year 2008
Exceptional Chat Handling averaging 8.03 minutes for the Year 2009
Topnotch Performance for the Year 2009
Achieved 91.50% average QA score for the entire 2010
QA Achiever of the Year 2011 (3rd place)
TeleTech Customer Care Management Inc.
Grammar Electronic Message (GEM) Training
TeleTech Customer Care Management Inc.
May 2008
