Maria Leonor Callejo

I bring over five years of professional experience in customer support and administrative roles across various industries, including the healthcare sector. Most recently, I served as an Administrative Assistant at Quirino Memorial Medical Center, where I handled patient navigation, managed incoming and outgoing documents, and facilitated services such as PhilHealth registration and chemotherapy support. My experience in this role strengthened my ability to provide compassionate, accurate, and timely service—skills that are essential in a hospital environment.

In addition, I've worked in high-volume customer service positions in BPO settings, supporting clients through voice, email, and chat platforms. I'm proficient with tools like Zendesk, Salesforce, and Microsoft Office, and I consistently strive to ensure customer satisfaction through empathy, problem-solving, and clear communication.

I'm passionate about helping people, especially in settings where support can make a real difference in someone’s day. I look forward to bringing that same energy and dedication to your team.