Maria Kristina Ganitano

I am a dedicated and detail-oriented Virtual Assistant with over 3 years of remote experience, specializing in property management and administrative support. My strongest background is in long-term rental property management, where I’ve supported property managers, landlords, and business owners with day-to-day operations that require accuracy, consistency, and strong communication.

In my property management roles, I’ve handled tenant communications, coordinated repairs and maintenance with contractors, managed work orders, followed up on outstanding issues, and ensured records were kept accurate within CRMs and spreadsheets. I’ve also supported lease administration, renewals, compliance tracking, rent monitoring, and general operational tasks that keep properties running smoothly. I’m comfortable working with structured processes, templates, and SOPs, and I understand the importance of timely escalation when urgent issues arise.

Alongside property management, I bring a solid customer service background, having worked as a Customer Service Representative for two years, handling both calls and emails. This experience strengthened my ability to communicate clearly and professionally, manage multiple inboxes, prioritize urgent concerns, and maintain a calm, solution-focused approach—especially when dealing with tenant inquiries or sensitive situations.

I am highly proficient with Google Workspace, Microsoft Office, spreadsheets, and web-based systems, and I adapt quickly to new tools and CRMs such as Jupix, and other property management software. I’m organized, reliable, and comfortable working independently in a remote environment while maintaining strong accountability.

My educational background is a Bachelor of Science in Accountancy (undergraduate), which supports my understanding of basic bookkeeping, invoicing, rent tracking, and financial accuracy—skills that are valuable in property operations and administrative roles.

What sets me apart is my commitment to long-term roles, my strong follow-through, and my mindset of supporting the bigger picture—not just completing tasks, but helping systems run better over time. I value structure, clear communication, and trust, and I thrive in roles where consistency, professionalism, and ownership matter.

I am seeking a stable, long-term position where I can continue growing, contribute meaningfully to operations, and become a reliable part of a team’s success.