Maria Kelyn Villaflor

MARIA KELYN R. VILLAFLOR 32 ESPIRITU ST., CABRERA PASAY CITY CELLPHONE: - EMAIL:- OBJECTIVE Position where proven customer service skills and superior work ethic will add value. EXPERIENCES April 1, 2015 – July 1, 2016 Alhuda Glass and Aluminum (Dubai UAE) Cost Estimator/General Assistant  Analyze blueprints and other documentation to prepare time, cost, materials, and labor estimates. Assess cost effectiveness of products, projects or services, tracking actual costs relative to bids as the project develops. Consult with clients, vendors, personnel in other departments or construction supervisors to discuss and formulate estimates and resolve issues. Confer with engineers, architects, owners, contractors and subcontractors on changes and adjustments to cost estimates. Prepare estimates used by management for purposes such as planning, organizing, and scheduling work. Prepare estimates for use in selecting vendors or subcontractors. Trains newly hire laborer. Doing general work inside the office. July 10, 2013 – March 20, 2015 Al Kafid Trading LLC (Dubai UAE) Admin/Treasury Assistant  Prepare and communicate daily banking activity, Check, inspect and verify daily cash transactions, Inspect, investigate and resolve discrepancies in cash transactions. Document all cash transaction activities. Creates Daily and Monthly reports for Executive purposes. Check, verify and reconcile bank deposits and bank payments. Respond and resolve customer problems, grievances and issues. Maintain and manage all financial records, registers, logs and spreadsheets. Encode Data to Company System for documentation. Responsible for maintaining the records of office inventory. Coordinating with the dealers, Suppliers and vendors. Maintaining the documents records. Managing the housekeeping and security guard staffs’ data and duties. Responsible for checking the office’s assets are in good condition. Assisting the admin manager in planning and executing the events and other activities in organization. June 20, 2011 – June 20, 2013 Denim and Supply Ralph Lauren (Dubai Mall, Dubai UAE) Retail Sales Assistant/Cashier  Work with customers with the most cheerful and pleasant disposition.Give answers to customers’ questions and concerns related to the product they are charged to sell and demonstrate good knowledge of the product. Communicate and assist customers in any way possible and as the customer may require. Deal with customer’s complaints professionally and with restraint. Close as many deals and transactions as possible. Process or help process payments made by the customer (whether by in cash or credit card). Bag products for the customers (if there are no assigned to that). Report sales accurately. Accept payments for purchase from customers, count, verify and document cash receipts. Perform sales and processing assignments as directed. Attentive in terms of payments from customer through credit card, cash or other currencies to avoid shortages. Ensure to count the actual amount of cash and credit card vs. cash float. Responsible to fill up the Cash Handling Report and submit to the office. March 09, 2009 – June 15, 2011 RSC Marketing Service Corp (Guadalupe EDSA) HR Assistant cum Office Assistant  Handling all administrative support activities (answering phones, greeting customers, checking emails, reservations etc.) Schedule appointments & meetings. Ensure that filing systems are maintained and up to date. Handling all the services contracts, maintenance contracts and Company utilities. Plan and manage procurement of all office supplies of stationary, supplies, equipment and furniture. Assistant personnel o f department in Filing documents& writing formal Letters (HR & Banks letters) Working with the recruitment department in the CVs filing system Administering IQ tests. Assisting recruitment department when required. Do sourcing and assisting the recruiter and the applicants. January 15, 2008 – February 15, 2009 Jollibee Libertad Burgos (Libertad Pasay) Cashier cum Server  Responsible for making Presentably Good Looking Products and producing Gold Standard Products that customer will love. Responsible for training new Crews and making them understand the company's objectives. Maintaining the store's cleanliness and orderliness. Taking customers’ Orders and assisting them in their seats. EDUCATIONS ACLC Computer Learning Center 4 th flr. EGI Tower Buendia Taft, Pasay City Computer Based Accounting June 2010 – March 2012 TESDA Women Center Gate 1 TESDA Complex, Taguig City Housekeeping NC II January 28, 2008 – April 11, 2008 University Of Santo Tomas España, Manila B.S. Fine Arts Major Industrial Design April 2007 (Undergraduate) INTERESTS/SKILLS Knowledgeable and Proficient in Microsoft Office Tools including. Knows some Design Software like Adobe Photoshop AUTOCAD and Corel Draw. Knowledgeable to MS Dynamics Nav System. Handles the Internet proficiently. Computer-Savvy and Techie person. Fast and efficient learner. Loves to try to learn new things. Can do multi -tasking and Customer-Oriented person. When I have a free time I do Online games and I love to read forums and discussions. PERSONAL INFORMATIONS Birthday Gender Civil Status Height Weight Language CHARACTER REFERENCES Mr. Abdul Abhan Manager Denim & Supply RL - : : : : : : July 03, 1986 Female Single 5’6’’ 115 lbs. Tagalog and English Mr. Hussein Azam Owner/President Alhuda Glass and Aluminum - Andrea Abad Branch Manager CVM Pawnshop - I hereby certify that the above information is true and correct to the best of my knowledge and beliefs. MARIA KELYN R. VILLAFLOR Applicant