Maria Isabel Orencia

SUMMARY A motivated 3rd-year BSHM student with experience in providing administrative support, including managing calendars, organizing meetings and events, and handling confidential documents. Strong communication and interpersonal skills, able to work both independently and as part of a team. EDUCATION Polytechnic College of La Union Bachelor of Science in Hospitality Management 2nd Year 2025- PRESENT Polytechnic College of La Union Accountancy, Business, and Management- SKILLS AND EXPERTISE Office and Administrative Sales and retail customers Social media marketing and Paid social media advertising Strong organizational and Timemanagement skills Exceptional communication andinterpersonal skills Problem-solving and Creative thinking skills Detail-oriented and able to handle multiple tasks simultaneously CERTIFICATIONS Best presenter in the 2019 Product proposal in Principles of Marketing Attending training and seminars related to Technology, Business, Finance, and Career Development. PROFESSIONAL EXPERIENCE. Receptionist Skin Manila | August 2023 - April 2024 Proficient at administrative tasks, including maintaining the reception area, greeting guests, answering multi-line phone systems, and maintaining office equipment. Handled cash and credit payments Virtual Assistant | Marketing Assitant Danza's Closet -US Client | August 2023 Revamped Website in Shopify Skin Specialist Ilux Skin Wellness Beauty Center | Oct 2022 - June 2023 Consulting and assisting customers with their treatment. Calling clients and setting their appointments. Maintained and updated client records to include individual service preferences and needs. Successfully resolved customer complaints and maintain store reputation Boosted sales by 15% by offering personalized treatment recommendations. Barista MyLK Tea | April 2022 - August 2022 Received and processed customer orders in a timely and efficient manner. Able to deliver high-quality customer service at lightning speed with visually appealing presentations. Trained new hires on proper drink-making techniques and customer service skills.