Maria Idhonna Gay A. Matute

Maria Idhonna Gay A. Matute

$10/hr
Medical Virtual Assistant | Customer Support Representative
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Bacolod City, Negros Occidental, Philippines
Experience:
6 years
About

I am a dedicated healthcare professional and USRN with a strong background in medical virtual assistance, patient coordination, and administrative support. With experience in pain management, psychotherapy, and hospital nursing, I have developed expertise in insurance verification, medical documentation, and EMR management using systems like PrognoCis, Therapy Notes, and AdvanceMD.

My passion lies in providing seamless patient support by ensuring accurate records, smooth scheduling, and effective communication between providers and patients. I am also skilled in billing and claims processing, HIPAA compliance, and customer service, ensuring that both healthcare teams and patients receive the assistance they need efficiently and professionally.

With strong organizational skills and attention to detail, I thrive in fast-paced medical environments and take pride in delivering exceptional service while maintaining confidentiality and compliance. Whether assisting with administrative tasks or supporting patient care, I am committed to making healthcare operations run smoothly.

Languages
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